Laurence I
try the information at the link below
Anonymous
https://support.hp.com/us-en/document/c00489814
Spock (rhp)
owner's manual or support page on HP website
tiffany
on repeated basis. This error is a clear indication of a serious HP Envy printer fault which can be caused by debris, paper jam, damaged rails, out of place purge assembly/wiper, or even due to dirty/dislocated encoder strip to an actual hardware defect.
anony
Step 1: Break the HP Printer with an axe.
Step 2: Buy a Canon or Brother printer.