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scotchfire68
scotchfire68 asked in Yahoo ProductsYahoo MailPassword and Sign In · 1 decade ago

Yahoo Changed My Mail Password Without Permission?

Has anyone else experienced this? I received email notification via my alternate account that Yahoo had changed my email password for security reasons. When I regained access to my Yahoo mail account, I discovered that all of my email had been deleted.

I keep trying to contact customer service to get an answer from them - but apparenty they have trouble comprehending the fact that I want them to put back the email they deleted from my account.

Does anyone have a way to contact customer service? I want to reach people who will actually read my letter of concern without sending me some stupid form letter while they ignore my request.

One customer service agent sent me a form letter asking to verify my personal information including my secret question & answer. Funny, I figure they didn't need that information when they changed my password without my permission, and deleted all of the contents of my email.

I need realy c/s help, not some form letter reply bs. Any takers?

SF

Update:

In reply to Surfcities post, here is the text of the email that Yahoo sent to notify me that my Scotchfire68 password has been changed. You decide:

Your Yahoo! ID is: scotchfire68

Your password for this account has recently been changed. You don't

need to do anything, this message is simply a notification to protect

the security of your account.

Please note: your new password may take awhile to activate. If it

doesn't work on your first try, please try it again later.

DO NOT REPLY TO THIS MESSAGE. For further help or to contact support, please

see http://help.yahoo.com/help/edit/

***************************************************************

You can always change your password by doing the following:

1. Sign in to any Yahoo! service

2. Click on any "Account Info" link

3. Choose "Change Password"

If you cannot find an "Account Info" link, you can sign in to My Yahoo!

(http://my.yahoo.com)/ and you'll find it in the upper right corner.

[69.234.62.25]

Update 2:

In reply to The King Of...

Here is the partial headder from the email notification (above) that Yahoo sent me.

Subject: Password changed

Date: Mon, 3 Jul 2006 17:49:21 -0700

Received: from n3.bullet.scd.yahoo.com ([66.218.66.46]) by bay0-mc4-f7.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); Mon, 3 Jul 2006 17:50:20 -0700

Received: from [66.218.69.2] by n3.bullet.scd.yahoo.com with NNFMP; 04 Jul 2006 00:49:21 -0000

Received: from [209.73.171.123] by t2.bullet.scd.yahoo.com with NNFMP; 04 Jul 2006 00:49:21 -0000

Received: from [127.0.0.1] by m4.member.scd.yahoo.com with NNFMP; 04 Jul 2006 00:49:21 -0000

X-Message-Info: LsUYwwHHNt3TlIlEFhedNf9AKFdKBdlkXz5fqOeCGBA=

X-yahoo-newman-expires: 1151977761

Errors-To: my-yahoo-register@cc.yahoo-inc.com

X-yahoo-newman-property: reg

X-yahoo-newman-id: reg_1151974161

Return-Path: reg.ojswoxzrge2tcojxgqytmmi-xxx=hotmail.com@returns.bulk.yahoo.com

X-OriginalArrivalTime: 04 Jul 2006 00:50:20.0467 (UTC) FILETIME=[D341F030:01C69F03]

11 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    get a male your problem will be solved

  • The King of All Answerer's
    Lv 4
    1 decade ago

    Odds are that Yahoo was not involoved in this you were scamed by a hacker and they now have all your emails, contacts etc. You will have to spend hours trying to contact yahoo, they will probably never help you, Here is what you need to know, there is a hacker site that targets yahoo, it is as follows.http://www.yahoo-owned.net/ these guys create booters, and also have a script that anyone who sends and email or has a website can get you to log in, which it really goes to them not yahoo. you were 100% without a doubt hijacked.

  • Anonymous
    1 decade ago

    You say that you found all your mails are deleted. That means you have accessed your mail with your password. Somebody has hacked your mail. Reload your yahoo mail (Yahoo messenger) and change your password. If you want to to keep your mails safe, open a folder and put all your important mails in that in future.

  • Anonymous
    1 decade ago

    Yahoo does not change your password because they do not know it. You have been violated by a thrief. Change your password on every account you have now and run a virus and adware check on your PC.

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  • Anonymous
    1 decade ago

    hi, does anyone else in ur family or ur friend cirlce know ur password?u need to find tht out and if u do then while signing in select the option 'forgot my password' ans the questions and follow the procedure and u'll get ur password via email.

    use ur alternate id.

    hope u got ur ans.

  • single mom
    Lv 4
    1 decade ago

    Someones hacked into your mail- click on the report abuse and fill that out!

  • MahPA
    1 decade ago

    I think you can do it todays becouse todays yahoo is going crazy lol

  • Anonymous
    1 decade ago

    I THiNK SOMEBODY ELSE HAS YOUR PASSWORD THEN BECAUSE I DONT THiNK THAT iS POSSiBLE THAT iT JUST DELETED iT SELF!!!!! WELL THE SAME KiNDA HAPPEN WiTH ME EXCEPT THAT I CANT LOG iNTO MY MYSPACE BECAUSE SOMEBODY CHANGED MY PASSWORD!!!!!

  • Anonymous
    5 years ago

    It depends..

  • ?
    5 years ago

    Not sure about that

  • Show more answers (1)
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