Aol and quictime question. Can you help?

Searching for an answer.....get right back with u...

UPDATE:

This is the chat session log I had with AOL moments ago:

:00:51 AM I have been having problems retrieving my mail from AOL. I go to Aol.com and I sign in. Then when I enter Aol mail, i get a pop up that says I have to download a quictime plug-in and that it has to be version 5 or later.The thing is that I purchased and have Quicktime 7.0. So I don't understand. Does someone know how I can go about this?

5:01:36 AM AOLTechBAP

Thank you for the information.

5:01:56 AM AOLTechBAP

Is your client using the Internet Explorer as their browser?

5:02:08 AM You

I believe so

5:03:17 AM AOLTechBAP

If they are using the Internet Explorer and still get the same message, they will need to reinstall the Quicktime software that they have on their computer to make sure that the plug in is properly installed on their browser.

5:03:56 AM You

OK. Would you suggest anything else? (if that is unsuccessful)

5:04:17 AM AOLTechBAP

They can visit http://www.apple.com/quicktime/pro/win.html for further information regarding the Quicktime Pro.

5:04:41 AM You Thank you very much.

5:04:57 AM AOLTechBAP You're welcome.

5:05:07 AM AOLTechBAP Have a good day!

5:05:07 AM System AOLTechBAP has left this session!

5:05:07 AM System The session has ended!

Hope this helps

u can have nmore than one version of plugins on your computer and they have no conflicts and they will be ok...