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The Dvd player on my Gateway notebook stopped working what can I do to fix it?
last night I was watching a movie on my laptop when it froze and started skipping then it just stopped working. today the Dvd will run but the picture is jumpy and the sound echos on it and doesnt match. Audio Cd's still work fine and the sound is normal what should I do? should I try cleaning it?
how do I get new drivers for it?
I have tried to clean the lens but that didnt do anything.
4 Answers
- 1 decade agoFavorite Answer
I have a Gateway and have had this problem.... Contact Gateway and tell them that you need a new DVD drive. They will ask you to do various tests (re-seat the drive, go buy a lens cleaning kit, check the drivers, etc.). Does your hard drive status light blink while the sound skips? Get back to me and I can help you out a little more. After talking to tech support a couple times I just fixed it by myself when they couldn't figure it out.
- mattssonLv 45 years ago
It appears like the two you haven't any longer have been given the DVD application, or your DVD stress is busted. in case you click on My laptop, and it acknowledges there's a DVD interior the stress then that's ok. i attempted finding for loose DVD decoder application, yet no luck. according to probability you uninstalled it by using twist of destiny. Does WinDVD strike a chord?
- 1 decade ago
I would call Gateway. Hopefully it is still under warranty and they will replace it for you.
