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Why am I not getting all emails from a few people?

A few people, including my sister, are telling me that the emails they send me are bouncing. These are people who are in my address book and it is not a yahoo address. It is my own domain address. I am receiving other email at this address so I know my settings are correct. I am using Outlook.

Update:

I check my spam folder once a week before purging.

My sister is replying to my email so I know she's sending to the correct address.

Update 2:

I'd like to be sure it's not me before I suggest that more than one person check their settings.

Update 3:

I've requested that the error message be forwarded to me at another address.

4 Answers

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  • 1 decade ago
    Favorite Answer

    If your settings are correct then the only reason i could find that they are not typing your address correctly.

  • 1 decade ago

    what is the error they are getting from the email. The lines that start with "<<<" tell what the error is. Do they have your email address correct? Is your mail box full at the time of sending?

    Source(s): Hands on experience
  • 1 decade ago

    There is 2 things that you can try:

    1) Make sure that they have the correct email address

    2) Check your spam/ bulk email folder in case that is stopping them

  • 1 decade ago

    if your e-mail has a spam blocker, it could be blocking e-mails that might have a "piggy-backed" virus or spam message.

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