Why do people call their bank without having specific information such as their account number out and ready?

I think it's the same thing to be standing in line behind a customer in the store who waits for the total before digging for their checkbook and then digging for a pen. Was it a suprise that the cashier actually wanted money from them??? I don't think common sense is very common.

What I want to know is why I have to enter my account number 3 different times on the same answering system, then give it again when I finally get a customer dis-service rep on the line who gives me attitude?

Don't you get it, I am allowing your bank to hold my money for me. Maybe if you'd improve your attitude you'd stop annoying the rest of us.

Well, the thing is everyone who works with the public asks the same thing about their particular business. You think people inside a fast food restuarant don't make fun of you and wonder why you don't know that mustard doesn't go on a jr. whopper? People have expertise in their own field, and don't understand always the inner-workings of other organizations, especially if they almost never deal with them. These things are annoying but keep your sanity knowing you are helping people.

I know exactly what you mean and the answer is laziness and a sheer lack of common sense. It's a pity that common sense is such a rare commodity these days!!!!

Sometimes I think people assume that you know what they are calling about before you pick up the line.

Keep in mind one thing: The average person is very very stupid.

I guess they want to put u folks to work cause u make more money to at least do something

sometimes you misplace info or you do not access your acct enough times to remember it have a little heart how many things do you remember

no one can do it becouse bank is most inportant firm that check the verification in initial so it is not possible

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