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Problem with DVD Drive?

Can someone help me solve this wierd problem? I have an external HP DVD writer. I can read and write data CD's and audio CD's just fine. I can also burn DVD's (data or movie) just fine. I can read DVD/R's and DVD/RW's just fine....The problem is, when I insert a commerical DVD (movie only), it doesn't recognize the DVD at all. It doesn't show up in My Computer and it doesn't play in Power DVD or Windows Media player. I can play movies on DVD/R's just fine, just not commercial ones. Anyone know how to fix this?

Update:

Just to clearify, I'm not trying to copy the DVD...I'm just trying to play it. Also, I have the latest firmware.

7 Answers

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  • 1 decade ago
    Favorite Answer

    Hi..I'm afraid I can't help you solve the prob other then delete the drive from hardware then reboot but i had same prob once with hp DVD rw couldn't sort that out so i sent it back..Got replace ment and no prob...Hope this helps a little. yeah country code could have been altered...

  • Anonymous
    1 decade ago

    Now that IS a new one. I would try the k-lite codec pack {full} and the vlc player. that combination will play a flat rock. Can't be write protection, or they could not sell it. I would suspect the problem lies in power dvd, and a codec is probably corrupt. It needs that third party help to play. Good luck. The codec pack alone may solve it.

  • 1 decade ago

    It's probably because of the DVD's copy protection. You can use third party tools to remove the protection, but only if you own the original dvd. Try playing an older dvd or one that is region-free.

    http://en.wikipedia.org/wiki/Regional_lockout

  • 1 decade ago

    Try unplugging the drive and plugging it back in. That should reload the drivers for it. With an external drive they may become corrupt more often than with an internal drive. Since they are plugged in and out so often. Make sure that you "Safely Remove Hardware" before you unplug the USB drive after each session.

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  • Wave
    Lv 4
    1 decade ago

    Could your country code be set wrong in the external DVD/RW?

    It must be set to the same code as the movie.

  • Anonymous
    1 decade ago

    i would see if theres a firmware update for the drive ...

  • ?
    Lv 7
    1 decade ago

    You have to remove copy protection, however that can be illegal.

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