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What is the 'Research" add on for and how did it get on my computer?

Yahoo is telling me I have "Research" add on , on my computer and that is why I can't read my emails and why I am getting an " error on page" message. Have any of you ever ran into this problem. They tell me to go to "Tools"" and disable it. Will I have more problems with other web pages if I disable the add on? ...Thanks!...Dixiebell

1 Answer

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  • 1 decade ago
    Favorite Answer

    Hi,

    Thousands are having all kinds of problems with their mail since the new format, with Server Farm issues with Original Mail AND Beta Mail, several months ago!

    Yahoo! and Sun Java are also having conflicts. Rather than trying to work around them, here is the easy and fastest way to cure them (for most). Go to Tools, open Internet Options, and select Advance tab. Scroll down the list and see if you have Microsoft Virtual Machine listed, if so, uncheck the 2 java’s listed. Make sure JIT is checked, click apply then ok. and then Close. This lets MSN virtual machine launch Yahoo! mail.

    If not:

    You will have less problems with Mail if you sign in via Messenger! Go to preferences, general, then check box: Automatically sign me in when I click a Yahoo! link in Messenger. Then click on the little envelope icon on top of messenger box. Or go to My Yahoo and click on your mail link. Or click on the Big RED Y! on the Yahoo! Toolbar. Bottom line is any link that already has you signed in!!!

    I recommend that you use Original Mail until beta works out the bugs. FYI, beta means TESTING. Go back to IE6 which works just fine and is problem free. It is still installed on your pc. If you are using Yahoo Mail Plus, and your server farm has problems, switch to the free service until things are worked out.

    NOTE: Use beta software at your own risk; it is intended for testing and evaluation purposes only. Do not install beta software on your primary computer or production environment.

    Bottom paragraph: http://update.microsoft.com/windowsupdat...

    I hope this helps you.

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