I am absolutely axaserated by yahoo help team?

Question

I asked for their help & guidance 3-4 times during the last 2 months about 1 single problem: that after updating my IM 7 to Im 8, all my previous plug-ins had disappeared. Each time I clicked the plug-in green icon, a list of plug-ins came up but when I clicked "Try it now" another note popped  up to say "Error occurred when trying to access plug-ins" . So I have no plug-ins at all. Yesterday they replied, after 2 months & several mail from me, saying I should delete all my plug-ins first then re-download them again, with steps of deleting & installing!! 
Well I have told them I don't even one plug-in in "My plug-ins" what am I suppose to delete?  And each time I tried to get some I got the same no-go message!
I only want the few basic ones which I had before like LaunchRadio, News, Answers, 360

Souris · Accepted Answer

Try uninstalling the whole program, and all the folders associated with it, then reinstall everything. That's probably going to be the easiest way to do it.

puggylover · Answer

First off you are exasperated, axaserated is not a word. 

Second if your computer is deleting all you plug-ins it sounds like a virus not a Yahoo problem. Get a tech to look at it.

Muhammad Talha · Answer

yes i am absolutely using the yahoo mail

Froggy · Answer

**I am absolutely axaserated by yahoo help team?**

What's it like to be " AXASERATED" ?

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It may require you to 'uninstall' the plug-in operating systems from your computer, then reinstalling them from scratch.

Sorry, but this is the best I can offer.

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I am absolutely axaserated by yahoo help team?

4 Answers