Computer virus?

Did you download it from winamp?

http://www.winamp.com/

Backup you files now! There is always a chance that this problem or attempts to fix it might make you disk unreadable.

Install: User Profile Hive Cleanup Service

The User Profile Hive Cleanup service helps to ensure user sessions are completely terminated when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending.

http://www.microsoft.com/downloads/details.aspx?fa...

Restart:

Run "check disk" check both options and restart.

(runs a long time)

Run Disk Cleanup then Disk Defragment.

http://www.microsoft.com/atwork/getstarted/speed.m...

Malicious Software Removal Tool (run “full scan”)

http://www.microsoft.com/security/malwareremove/de...

Microsoft OneCare Live, run “full service scan”

Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports.

http://onecare.live.com/site/en-us/default.htm

restart

PC Pitstop: Full Tests.

http://www.pcpitstop.com/

Test results will note any problems and suggest solutions.

It will also list programs that do not need to be run when Windows starts. Use Msconfig to disable these programs from starting when Winsows starts.

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If the above does not work, restore your system to a point before you had the problems.

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Repair system files (optional)

You can either try these or go to section below if you suspect it is malware.

Start> Run> enter "sfc.exe /scannow" in the run box.

Run. You will need the windows XP disk. This utility will check all system files against the disk and repair if needed.

If this doesn't work, do a repair install.

Repair install. (should not lose data) Backup files first.

http://www.microsoft.com/windowsxp/using/helpandsu...

http://www.fujitsu-siemens.co.uk/rl/servicesupport...

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You might have malware installed on your system. If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.

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Update your antivirus and run a full scan

If you do not have virus protection install:

AVG Antivirus 7.5 Free Edition

http://free.grisoft.com/freeweb.php/doc/avg-anti-v...

or

Free antivirus - avast! 4 Home Edition

http://www.avast.com/eng/avast_4_home.html

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Install Windows Defender (full time spyware protection)

Perform a full scan.

http://www.microsoft.com/athome/security/spyware/s...

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Install the following five programs and run weekly or at least monthly. You need all five. They are not a substitute for full time spyware and virus protection.

Install and run now.

Ad-Aware SE Personal (update + full scan)

http://www.lavasoftusa.com/products/ad-aware_se_pe...

Spybot Search & Destroy (update + immunize + scan)

Do not enable Tea Timer and SDHelper

After installation: update + scan + immunize

http://www.safer-networking.org/en/mirrors/index.h...

SpywareBlaster: Update then open and click “enable all protection”.

http://www.javacoolsoftware.com/spywareblaster.htm...

SUPERAntiSpyware free version: (update + scan)

http://www.superantispyware.com/

CCleaner: Do not install toolbar and recycle bin options

Open and run "cleaner" and run "scan for issues"

In options.

Set to run when computer starts.

Place cookies you want to keep in save list

http://www.ccleaner.com/

Note if any scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.

In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.

Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore

After the malware is removed turn on system restore.

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Run this time

Install VX2 tool for Ad-Aware and run tool

http://www.lavasoftusa.com/support/securitycenter/...

CWShredder: run

http://www.trendmicro.com/cwshredder/

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Additional run this time and as needed.

Microsoft OneCare Live, run “full service scan”

Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports

http://onecare.live.com/site/en-us/default.htm

Malicious Software Removal Tool (run “full scan”)

http://www.microsoft.com/security/malwareremove/de...

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Rootkit Removal Guide

http://safecomputing.umn.edu/guides/scan_unhackme....

Rootkits Removers (Pick any 2 install and run monthly)

AVG Anti-Rootkit

http://www.grisoft.com/doc/products-avg-anti-rootk...

F-Secure BlackLight

http://www.f-secure.com/blacklight/

Sophos Anti-Rootkit

http://www.sophos.com/products/free-tools/sophos-a...

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Online Free Scanners:

Run Trend Micro, Kaspersky, and Panda Scan now.

Run a different one each month.

Trend Micro: HouseCall Free Scan (removes what it finds)

http://housecall.trendmicro.com/

BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html

Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner

McAfee http://us.mcafee.com/root/mfs/default.asp?affid=29...

Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?

Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?la...

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Additional Information read:

http://wiki.castlecops.com/Malware_Removal_and_Pre...

http://wiki.castlecops.com/Malware_Prevention:_Pre...

http://www.castlecops.com/f67-Hijackthis_Spyware_V...

http://aumha.org/a/quickfix.htm

http://aumha.org/secure.htm

http://aumha.org/a/parasite.php

http://www.castlecops.com/t102301-Hijackthis_Guide...

http://www.techsupportforum.com/security-center/hi...

http://forum.aumha.org/viewtopic.php?t=4075&sid=90...

2

You could have a software conflict. I'd recommend you start by pressing the Alt-Ctrl-Delete keys in unison which will bring up a Windows Task Manager. It will tell you if any programs are running or "Not Responding". Click on the Not Responding program if listed, and click on "End Now" when prompted. If you don't get the Task Manager, you can shut down by holding down the On-OFF button for 3-5 seconds, and it will shut down. You will probably lose any unsaved data. Let it rest for at least a minute, then try to restart. If you have a later version of Windows, and there is a problem, it will let you know and give instructions. If the problem persists, you could have a memory problem, software conflict, or other issues. You could try to uninstall "winamp" and see if that resolves the problem.

This problem can be for several reasons. The most common reason is that your computer needs a good cleaning. Large Browser Caches, fragmented HD's, large Temp Windows and Prefetch files (not the same as Temp Internet files), and even your DSL modem/router can cause this to happen.

Clean your Browser Cache:

IE 6:

Tools>Internet Options>General tab>Delete Cookies, Files (check mark the box for OFFline Content in the window that appears) and Clear History buttons.

IE 7:

Do as above and in the General Tab go to the Delete button in the Browsing History area. In the new window delete the above items.

Check your HD for Defragmenting:

Start>All Programs>Accessories>System Tools> Disk Defragmenter.

Clear Temp. Windows Files:

Exit all running programs, including browser, except your AV and AS programs. Exiting these might be necessary later (not usually).

Start>Run> type "%temp%" (no quotes)>OK>in the menu bar go to "Edit" click Select All>in the expanded menu select Delete or right click on the pane with the files highlighted and select Delete. When finished Close window.

Clear Prefetch Files:

Do as above but type PREFETCH instead.

Clear clutter in DSL modem (If used) and RAM:

You DSL Modem/Router can become cluttered and slow accessing Websites/pages.

Turn off the modem/router, computer and monitor in this order. Wait a minute or two and then restart in reverse order. Turning off he computer clears the RAM of clutter.

Here is a fix for slow shutdown from Microsoft.

http://www.microsoft.com/downloads/details.aspx?fa...

most chances r lookinh of virus use bit defender antivirus from download.com if it doent help got to acccerios systemtool>system restore to get urs pc earlier setting back

restore your system.