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itunes updating help?

im trying to update my ipod (nano) but when i plug in my ipod to the computer my ipod wont appear on itunes, thus cannot update. how can i fix this problem with out having my playlists deleted?!

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  • 1 decade ago
    Favorite Answer

    Do you have itunes 7.1.1 if not download and and see if that helps. Itunes 7.1.1 updates your ipod. Go to this site http://www.apple.com/support/ipod/five_rs/ and it will give you about 4 different steps to try. They do work. You might have to restore your ipod if so make sure you have all ur songs backed up.

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