I had new tub surround/shower walls installed and along bottom where it should meet the tub is a gap, the size

That is too large of a gap to cover with caulk. If you can't get him to come back (probably won't since it sounds as tho the surround was installed out of plumb and has to be removed and done correctly). They do sell a product at home improvement stores called bath caulk strips. It is a plastic strip that bends to a 90 degree angle with one side attached to the wall and the other side to the tub. I believe they come as large as 1 inch so that would cover the gap you're talking about. It comes with adhesive attached to the underside of the strip but if you are going to use this stuff then use some silicone adhesive over the adhesive on the strip since that stuff comes loose after a while. Good Luck

I think that's terrible! The fellow apparently didn't do the job right and left a mess. I would call his company if that's what you are dealing with and ask a supervisor to come out and look at the job. It should be apparent to anyone that he did not do it right. Demand that it be redone correctly by someone other than the guy that messed it up.

If you got this guys name out of the yellow pages you may not have any recourse. Unfortunatly, I wouldn't ask him back because he's already demonstrated he's a lousy plumber or whatever he calls himself. For any future craftswork I would ask nicely but firmly, to see a license and confirm that it's up to date.

You could take pictures and send them to the better business bureau too.

Now, somewhere in here someone suggested that you get a strip of vinyl that is used to close a gap around a tub. That's the only suggestion in here that I saw that you might find acceptable.

Make him come back - without the brand - I cannot look at the instruction manual but almost all of the manufacturers specifiy 1/8 to 1/4 inch and caulk for an inch is not acceptable. Make him do it correctly.

When you pay a lot of money, the work needs to be done right. It might be a good idea to get him to come back and ask him to fix it right. That's not your job but his. If he isn't willing, talk to the owner or the manager of the company and see if they will come out and see it. Or if you have a digital camera, take the picture, download it and make a copy and take it into the shop as proof the job has not been done right. Good luck.

get rid of spout, caulk with bath/tile caulk around hollow, re-setting up spout and run a bead around the spout filling gaps. run your finger around as quickly as to comfortable and get rid of extra wipe clean with a moist sponge till neat and tidy playstation , it is the reason I under no circumstances use screw on spouts. maximum would be put in the two way and incorporate an adapter.

I would contact the installer and complain. It doesn't sound like it was done right.