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cable modem connection problem?
Here is my problem I was surfing the net and found that my speed suddenly dropped. And when playing games my ping was at 900ms. I checked my cable modem diagnosis. And my forward path used to be 705Mhz and now its at 117Mhz
the SNR is at 34.8dBS the RSS is around 6.3dbmv 256QAM
and the Return path is 25Mhz which is the norm. But the power level is at 56.5dbmv
And today my digital cable box quit working just a few hours ago and the internet has been acting up for the last few days..
I have checked the splitters and they are ok I replaced them and even ran straight to the main line with the same problems.
what would cause this?
Well it turns out my payments didn't go thru. And I was shut off for a few hours.
Now its back on but the connection is still messed up.
1 Answer
- 1 decade agoFavorite Answer
Try turning off the computer and unplugging the power supply to the modem (also, unplug the router's power supply if you have one). Leave it unplugged for a couple of minutes. Plug everything back in and fire it back up. This resets the modem and gets rid of whatever is clogging it up.
Source(s): I fix computers.