can i sue british gas?

it would be pointless to sue, as it would cost more and drag the matter out longer than necessary. Call Energywatch, the energy ombudsman, and they will advise and help you.

Brutish Gas not only charged me £768 for one months gas during the summer, they actually went to the trouble of taking it from my account without notifying me. I hit a brick wall trying to deal with British gas, but as soon as I spoke to Energywatch, BG couldn't compensate me enough.

Alison (below) mentions Ofwat, but that is the old ombudsman. You need to go to Energywatch

Good luck

This sounds so familiar, similar thing happened to us when we moved house and to cut a long story short we got compensation out of them.

We moved into a new house (rented) with a pre pay meter. We wanted to go on a normal meter and pay by direct debit, but because the previous tenants had messed British Gas around and there was a mix up with our account they said no at first. Then we had problems with them coming to fit the meter so all in all I complained to British Gas and Ofwat (the supervisory body) and Ofwat said British Gas had to respond to me within 14 days, which they did, admitted it was their fault and paid us compensation.

If I were you gather up all your correspondence etc. write to both British Gas and Ofwat and take it from there, Ofwat are very helpful

some circumstances you are going to be able to desire to take the bull by employing the horns whilst your coping with gas companies and restoration guy there be responsive to for giving human beings the corporation and run a around whilst it come to getting the centers which you relatively want. so which you will try catching extra fly with honey approach which entitles a woman to apply what nature gave her, get your suggestions out of the gutter I mean the helpless woman ordinary or a guy to apply the coolest chum ordinary and if not one of the above artwork then. i pass to the could desire to communicate on your supervisor and sometime it demands Lot's of speaking yet with the manger bit it works because of the fact certainly everyone has a supervisor. even the supervisor. so don't be scared to maintain pushing your way throw mangers until you get what you desire. playstation . suing in simple terms makes for extra suing attempt to sparkling up the priority first. perhaps soliciting for slightly credit on your invoice for lost time from artwork.

I had this problem with Npower who charged me £128 even though I was on the prepayment metre. I complained to energy watch and they got the bill cancelled. They done all the work on my behalf and it was dealt with really quickly.

Register your complaint at www.energywatch.co.uk

did you notify B/Gas that you left the property. I have heard that if you dont, then there is like a standing charge for the meter or something. maybe it was for this.

i doubt your claim will be successful. maybe worth finding out how to appeal against the default on debt and have it removed.

You can take them to the small claims court for a few £s. I really hope you win as these companies think hey can 5hit all over everybody.

I think you should go to the citizens advice bureau and ask there advice, they are very good and may even phone british gas and fight your cause.

James m has answered this correctly - follow his advice