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my computer screen turned blue and said alot of what I dont understand.it said due to s.ware or h.ware?

that was downloaded or something like that.said to restart my PC and follow instruction if it happens again. does anyone know what I'm talking about.

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  • 1 decade ago
    Favorite Answer

    In general terms start up errors especially the Blue Screen of Death (BSOD) can be caused by many different problems and Windows has shut down in order to protect the system. Most BSOD problems are caused by installing new incompatible software or indeed new hardware that has an incorrect driver or somewhere along the way something has become corrupt. In any event you might just be able to roll back your system to a good state before the problems started occurring:

    Re-boot your system in Safe Mode: This can be achieved by continually pressing F8 during the boot sequence. You should now see an option to boot your system at the last known good configuration – select this and if it works - fine.

    Assuming the above failed it is possible that your boot sector or boot files on your hard drive have become corrupt. You can attempt a fix by booting from your ‘Recovery’ CD and following the instructions for ‘Repair’.

    If and when the repair has finished you will get the C: prompt. Now type chkdsk /r (NOT chkdsk/r but chkdsk space /r) and press return (enter). This means run a program called check disk and repair any faults found on the hard drive. I am now going to assume that your Windows Loader file is corrupt and it is this that is causing your errors or BSOD message.

    First of all you need to have your C prompt sitting at the root directory of your hard drive. This can be achieved by typing cd c:\

    You need to rename your corrupt loader file by typing ren ntldr ntldr.old – did you get an error message? If so you might not be at the root directory so try cd c:\ again and then rename the ntldr file.

    Now copy your good original loader file from the Recovery CD and put it back into the root directory of your hard drive. For this exercise I am going to assume that your CD drive is drive D but it could be drive E or even F so replace the D in my instructions with your own CD drive letter. Here goes:

    Copy D:\i386\ntldr c:\

    In English – Copy SPACE D:\i386\ntldr SPACE c:\ - you should now be able to re-boot.

    Who cares who dares?

  • 1 decade ago

    Who dares is correct. You need to go into safe mode an clean your PC. Possible even do a system restore to an earlier time when your computer was in general good condition.

  • 1 decade ago

    yes i know what you're talking about, they call it blue screen of death. If you just installed any new hardware or software i recommend uninstalling it and see if the blue screen still comes up.

  • 1 decade ago

    Try uninstalling whatever you installed previously. Run your antivirus and spyware removal programs.

    If that still dont work try using restore.

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  • 1 decade ago

    I'd say hardware...it sounds like a serious problem, you should contact your computer's manufacturer

    Hope I Helped...

    Best Regards,

    Bri

  • 1 decade ago

    ypur cumputer is fried. unless ur a copu. genius or no one. you scrwed

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