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what does it mean when your computer tells you....?

have a dell laptop with a built in wireless card and we lost service during a storm and couldnt log on to the internet. then i tried to use my neighbors wireless net work and it told me that it was validating identity and said it was connected to his network but it realy wasnt, had a time warner guy come over and put in a new router and then he tried to log us in,but then the computer told us that( WINDOWS WAS UNABLE TO FIND A CERTIFICATE TO LOG YOU ONTO THE NETWORK)we now have to be hard wired in with a land line to get on to the internet and the computer is acting up. it also told us that the computer has been infected with spyware so i reformatted the computer but the wireless still does not work and says WINDOWS WAS UNABLE TO FIND A CERTIFICATE TO LOG YOU IN TO THE NETWORK... what does this mean what can i do?

3 Answers

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  • 1 decade ago
    Favorite Answer

    This is caused by setting the encryption to WPA-RADIUS instead of

    WPA-PSK on the client radio. Both the router and the client are

    trying to find a RADIUS server with which to authenticate your system.

    Switch the encryption to WPA-PSK (pre-shared key) on both ends and it

    will work.

  • 1 decade ago

    If you have the 800# of the router, call them and let them walk you through the set-up. If you don't go to the store and copy the number down. These techs do this daily.

  • 1 decade ago

    You are screwed.

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