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Mortgage company harassing me?

A little info....I've had this mortgage for 3 yrs now, my payments are done electronically and sent on the same day, every month in plenty of time to clear prior to the "late" date which is the 17th of every month. For the last 4 months now the mortgage company has been calling me on or about the 1st of the month at all hours of the day (and night) demanding payment. None of my payments are late, it's not like I'm 30 days past due. This month's payment cleared 3 days ago and they called me last night at 9:00pm. It was the 3rd time they've called this week alone.

If my payment isn't past due, why the heck are they calling, demanding payment? Can I threaten to sue them for harassment if this keeps up? Can I actually even do such a thing? I don't want money in a lawsuit, I just want them to stop hassling me.

What rights do I have?

3 Answers

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  • Cate
    Lv 4
    1 decade ago
    Favorite Answer

    I'd be getting pissy too. Maybe you should try to up the payment day by a day or two to avoid it.

    Also, next time they call tell them you wish to speak to their supervisor and don't tell them anything about the payment going thru already. If you tell them, they most likely won't let you speak to them. Plus..........call the agent that you dealt with in the beginning and let them know what is happening.

    Last of all........if none of that works..........threaten to sue and actually write a formal complaint letter to them so you can have it documented.

  • 1 decade ago

    They are bugging you because you are not paying on the due date, but taking advantage of their grace period. As you, if you go past that past due date you will be hit with late charges.

    The purpose of the grace period is to allow for an occasional miss on the due date, particularly on a long term loan such as a mortgage. Note the term occasional, that means no more than once per year or less. Right about now, if you were to check with the bank they would categorize you as a chronic slow payor. Know what that does to your credit score?

    I would suggest you go to them, hat in hand and tell them that it was a monumental misunderstanding on your part. Could they please remove any adverse comments from your credit file. Their response will probably be to give you a probationary period of a year, perhaps longer.

    Learn the lesson my friend, they can only hurt you. If you were before a magistrate, the only question to be posed would be if you paid by the due date.

  • 1 decade ago

    Call them (before they call you again) and ask them if possibly the due date has been changed on your mortgage. If not, ask them if you are up to date (although you feel you are)

    Then ask them why they continue to call you. Put the ball in their court and have them do the explaining to you. Someone is confused and you should find out who. Good luck.

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