Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Why will Yahoo not let me answer my securty question without a "this page can not be displayed" showing up?

I attempted to change my password at one point in time. I clicked on "forgot my password," entered in my information, and even answered the security question "correctly." But, after I answered it, it said: "This Page Can Not Be Displayed." So, now I can't actually log in under my old password because I attempted to change it. I clicked on the "forgot my password" link dozens of times and it still will not let me get past the security question page. I KNOW the answer is CORRECT! I also tried clicking on this link while on different computers. Yahoo just won't let me get past the securty question page. Why? How can I get back into my account?

2 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    you probably can try again after 48 hours

    if someone is attempting to hack your account or has

    they have tried to sign in to many times with wrong info

    yahoo then suspends your account for 48 hours

    REPORT ABUSE TO YOUR ACCOUNT AND CHANGE PASSWORD

    if someone is attempting to hack your account or has

    they have tried to sign in to many times with wrong info

    yahoo then suspends your account for 48 hours

    REPORT ABUSE TO YOUR ACCOUNT AND CHANGE PASSWORD

    if someone is attempting to hack your account or has

    they have tried to sign in to many times with wrong info

    yahoo then suspends your account for 48 hours

    CONTACT YAHOO TO REPORT ABUSE TO YOUR ACCOUNT

    if you have signed in yahoo in the last 4 months and it wont take your sign in details

    some one has probably hacked your account

    What you can do if you think someone has accessed your account without permission

    you can report them and change password at link below if possible

    you will be able to contact yahoo customer care

    MORE INFO

    http://help.yahoo.com/l/us/yahoo/abuse/abuse-11023...

    EMAIL YAHOO ABUSE

    provide all information you can that makes you think someone has hacked your account

    email yahoo

    account-security-help @cc.yahoo-inc.com

    also abuse@yahoo.com

    also a form you can use

    http://help.yahoo.com/l/us/yahoo/abuse/abuse.html?...

    CHANGE PASSWORD

    JUST CLICK HERE

    https://edit.yahoo.com/config/change_pw?

    MORE INFO

    http://help.yahoo.com/l/us/yahoo/edit/id_password/...

    CREATE A NEW FREE YAHOO EMAIL ACCOUNT

    https://edit.yahoo.com/registration?.intl=us&new=1...

    or sign out of yahoo and go to yahoo home page

    http://www.yahoo.com/

    click sign up

    EMAIL ADDRESS YOU HAD

    WILL NOT BE AVAILABLE

    Call Yahoo! Customer Service

    USA: 1-866-562-7219 --- 1-800-318-0631

    UK 020 7131 1000

    Canada: 1-877-722 3755

    Direct Number: 1-408-349-1572

    Fax Number: 1-408-349-3301

  • 1 decade ago

    Clean your cache.

Still have questions? Get your answers by asking now.