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British Gas, are they just fraudsters and con-men?
£50 for an unannounced "debt visit" where there is a query? £14 for a standardised red "telemessage" letter via TNT?
Customer services who do not do anything?
3 Answers
- Anonymous1 decade agoFavorite Answer
Yep. Just about the only thing they are world class at is cr@p customer service - and they're very expensive. When I moved home, British Gas were the supplier of gas and electricity. I changed straight away.
- ?Lv 61 decade ago
I believe if you take out central heating cover you do get a free boiler check, then after that if anything goes wrong you are 'only' charged £50. The price of CH cover went up so much many of us dropped it.
I left B (does it really stand for British??) Gas years ago as a direct result of their customer "service" and prices.
- 1 decade ago
I cannot go into detail without giving myself away to BG but yes I agree they are rip-off merchants and arrogant bully boys.