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Mouse pointer will not put curser in the yahoo email message window?
I am experiencing that the mouse pointer does NOT work in the email message window. The pointer working in all the other places, but when I attempt to point and left click at a specific spot in the message I can not. Only using the up and down keys allow movement in the message email window. Do you have any solutions to this pointer issue? (i.e., reinstall, mouse pointer, although this only happens in the yahoo email message window only; reinstall XP, or Norton, or Ad Aware???) this only happens on my home pc (with updated norton files, and Ad-Aware files) It dones not happen on my office PC. Thank you.
I am experiencing that the mouse pointer does NOT work in the email message window. The pointer working in all the other places, but when I attempt to point and left click at a specific spot in the message I can not. Only using the up and down keys allow movement in the message email window. Do you have any solutions to this pointer issue? (i.e., reinstall, mouse pointer, although this only happens in the yahoo email message window only; reinstall XP, or Norton, or Ad Aware???) This only happens on my home pc (with updated Norton files, and Ad-Aware files) It does not happen on my office PC. Thank you. Also noticed that I can not left click and grab the up down slider to scroll down through yahoo email message. I am assuming this is a computer software issue, but since it was happening only in yahoo and only on my pc I would ask for yahoo help first. Thanks in advance.
2 Answers
- BuddieLv 71 decade agoFavorite Answer
Yahoo has paid, trained TECHS who can help you with your question or problem. Make certain to go into much detail so they understand what information you need. (Simply copy and paste the question you've asked here into the form and add more details if necessary.)
Here's a link to a Yahoo! Mail Errors and Problems Reporting Form:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/bu...
Here's a link to a Yahoo E-Mail Help Request Form:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/ge...
Use this form to report incidents of abuse or harassment.http://help.yahoo.com/l/us/yahoo/mail/yahoomail/fo...
Customer Service: 1-408-349-1572
Yahoo contact information is:
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301
Office Hours 8:30 a.m. to 5:00 p.m. PST
Beware: I was informed phone calls are not free and can be very costly!
PS: On the very top right-hand corner of your Yahoo Mail screen there is a link to HELP.
TO BETA USERS:
If you are experiencing many errors or don't like the new Yahoo Beta Mail, here's a link which will switch you back to Yahoo Classic Mail:
The page will simply say: "Do you really want to opt out?"
Click on: YES!
- ?Lv 45 years ago
Me too! truthfully, i'm unwell to dying of the crappy e mail and all of the topics with Yahoo. I even have had no longer something yet problems for the previous 3 hundred and sixty 5 days. It sucks. i'd swap e mail vendors in an prolonged island minute if it weren't this style of hardship to establish a sparkling account, notify all acquaintances, & additionally make confident each and every of different bill pay/distributors are notified. So no longer worry-free.
