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I dropped my Sony Cyber-Shot DSC-W55 Camera. It was no more or less than a 1 foot drop and it landed on my laptop keyboard. It landed on the back side of the camera but now the Lens are stuck and they won't go back in. The screen is black when I turn it on and it says "Access" and then it says "turn the camera off and back on" I did this but still nothing. Also my battery is pretty full if that has anything to do with it. A lot of people have the same problems with DSC-W50 and were able to fix it with much worse falls so I think I have a chance of fixing my camera. Please help & Thanks!

1 Answer

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  • Elvis
    Lv 7
    1 decade ago
    Favorite Answer

    sorry

    it has to be repaired by a service center

    warranty does not cover accidents

    and believe me, they will know it was dropped

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