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Why does my internet randomly disconnects?

We have 2 computers at home, a mac and a pc, connected with a Linskey wired router. We also have a cable modem. Sometimes, out of the blue, the internet would disconnect and when we hit the reset button on the back of the router, it all works fine again. Its becoming a pain because its sort of frequent. I don't think it should be happening and I could understand if it was a wireless one, but it isnt. What would cause it to keep disconnecting so much? I'd say at least once a week it happens. We do turn the computers off every night, but not the router, still I don't know if that would affect it.

6 Answers

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  • 1 decade ago
    Favorite Answer

    You may have a bad cable line as it may causing your Internet service to drop. Do you use a cable splitter? The splitter can be bad.

    Good Luck!

  • 1 decade ago

    you mean linksys wired router?

    could be a BEFSR41 try to visit the their website and look for the firmware upgrade. after upgrading the firmware. press the reset button for about 20 seconds and do a power cycle (turn off for 5 seconds and turn on). if you need more help try this url:http://linksys.custhelp.com/cgi-bin/linksys.cfg/ph...

    assuming you have good cables

    disable your computer's firewall since the router has a built in firewall, sometimes 2 firewalls will do a conflict

  • ?
    Lv 4
    5 years ago

    Some wireless devices using WiFi are sensitive to other devices using the 2.4 ghz spectrum. The most common of these devices is probably the cordless telephone. Do you, or a close neighbor use one? There's really no good fix except to try manually configuring a different channel in your wireless router's setup, or removing the offending device.

  • 1 decade ago

    Its probably the router problem have it checked.

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  • 1 decade ago

    it happens to me too espesially at peak times when a lot of people are using it i always put it down to this

  • 1 decade ago

    Maybe your wires are loose

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