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C asked in Cars & TransportationCar MakesScion · 1 decade ago

Anyone have any experience with Chuck in the Romano Scion Service Department in East Syracuse, NY 13057?

Anyone else given the royal runaround and lied to by Chuck in the Service Department of Romano Scion in East Syracuse, NY? I have repeatedly told him that I have been getting an Error 4 on my Pioneer Stereo on my 2005 Scion tC for 2-1/2 years and he kept telling me he didn't know what that meant. Now that it is OUT OF WARRANTY, Chuck "all of a sudden" knows what's wrong with it. He tells me that I will need to buy a new stereo, that an Error 4 means that the stereo is broken. Hmm...why does he wait until it is OUT OF WARRANTY to tell me the reason why it was giving me an Error 4!!?? Avoid ROMANO SCION in East Syracuse, NY at all costs. Every time I took it to them I ended up having a NEW problem with my baby (car). I take good care of her and they just kept messing her up. They even kept her 5 days to fix her one time without giving me a loner...what a bunch of CROOKS!!!! How am I supposed to get to work for 5 days...go on holiday or something while they destroy my car!!

5 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    I would either call scion directly or send them a letter all about this. Do you have all the paper work that dealer gives you when they work on your car....and says no problem found. And like you say "all of a sudden they find something wrong".

    That is bogus. I would tell them this would be the last scion I will ever get and also say going to get the better business bureau involved. And I can pretty much guarantee something will be done about it... I will be suprised if nothings does happen.

  • ?
    Lv 4
    4 years ago

    Romano Scion

  • Anonymous
    5 years ago

    Normally in any city in the US North and West are safe clean and neat, Yet More expensive than East and South. So to know if an area is safe or not and I'm sure you mean crime wise, there fore try calling the police station in that area. They will tell how safe that area is. Good luck ;o)

  • 1 decade ago

    scion salesmen are like that i noticed

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  • 1 decade ago

    i AGREE WITH YOU THAT YOU WERE MISTREATED. i THINK THE ROOT IS THAT sCION REPAIRS AS WELL AS SALES ARE PREDETERMINED PRICES AND SALES AND SERVICE PEOPLE GET FRUSTERATED FOR WORKING FOR FREE. THEY ARE WRONG THOUGH AS YOU ARE THE CUSTOMER.

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