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im having a problem logging into my xbox live account?

it keeps telling me my account has been suspended due to payment problems and to update my account but when i try to it wont let me access the account management page is there a way around this as i dont wont to have to start a new account and lose all my gamerpoints

5 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    This is a bit of a pain all truth be told. The easiest thing to do is to log in to the xbox website and update from there.

  • ?
    Lv 4
    5 years ago

    as quickly as the digital mail have been given hacked or in spite of in case you forgot your digital mail & password, there is not any thank you to get well it. there is the thank you to repair it, yet you may in basic terms reset your password in case you comprehend your digital mail. Ya, calling xbox help isn't helping in any respect. I aready asked this to Y!A and that they reported a similar element. You had to create yet another one extremely.

  • 1 decade ago

    I would phone Xbox Supprot about this, though, it does sound kinda stupid that they tell you to update your account but they won't let you.

  • 1 decade ago

    there is a way cuz it happend to me ages ago, i cant remember exactley but try to change your payment method using your windows live id, sorry i can't b more specific but it was ages ago, but ye it has to be done on the internet on ur computer

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  • 1 decade ago

    if you're thinking of buying an Xbox 360 you should out this site first. they give you an xbox 360 for FREE! all you need to do is complete a few quick tasks for them.

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