Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Is there a consumer agency in Germany that can help me in a dispute with a trader?

I am in Australia, and ordered some music online from a German online retailer, but it has not arrived and the trader is not communicating. Is there a government agency I can contact in Germany for assistance?

1 Answer

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    The Music-Online-Shop must have a licence to distribute music to other countries. Typically, the distribution of music is restricted only for german IP-addresses.

    If you have already paid for the service then you should wirte a reminder. If you don't hear something after three reminders, you should contact a lawyer.

    If you want to hear Music from germany: 1) Hear online-Radio; 2) Buy a CD in a online-shop you can trust (e.g. Amazon.de).

    See attached link: Radio-Station in Germany and then click on "Live hören" to hear live-Radio.

Still have questions? Get your answers by asking now.