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dropped brand new phone in water.. please help?
i jus got a phone 2 days ago and i have worked hard for it.
i babysat 24/7 all summer long and i finnaly got a phone and its an expensive one too. [[lg glimmer]]
long story short i dropped it in water and didnt know it.
so it was in there for about 5 minutes.
i hurried n took the battery out.
n now it wont turn back on.
please tell me ways to get my phone to work
fast.
it will be greatly appreciated
11 Answers
- 1 decade agoFavorite Answer
How your phone may stand a chance when dropped in water:
1. The first thing to do is to remove your cell phone from the water as quickly as possible. Don't even think a second. Take it out!
2. As quickly as possible, remove the battery. If there is no electrical current while water resides inside your cell phone, it has a much better chance of surviving.
3. Shake the water out of your cell phone. Hold it tight, then shake it out with large downwards arm movements, as if you were loosing your temper and throwing it away. If drops of water land on the floor, it is a good indication that the technique was successful.
4. Remove the excess water. Sacrifice many sheets of absorbing paper and press them against your cell phone. Do it again and again with dry paper.
5. If there is water inside the display, do not hesitate to press gently on it. It may succeed in forcing more water out of it. Then absorb it again with absorbing paper.
6. Repeat step 3 then steps 4 and 5 many times. Shaking your cell phone will bring more water to the surface, which you can then absorb with paper.
7. Let both the cell phone and battery dry. Place them near a sunny window, near a home dehumidifier or on top of the vent of your TV set. But NEVER put it near a source of heat such as the oven or heaters. The battery may explode and your cell phone may not resist the extra heat.
8. Let it dry for at least 24 hours (some even suggest 3 days). If water still comes out of it when shaking it, or if the display is foggy, wait another 24 hours.
Tips:
1. If your cell phone fell in salt water, rinse it completely with fresh water before proceeding to the steps mentioned here. The salt can further damage your cell phone and increase the risk of corrosion.
*FYI for posters below...if the phone has obvious moisture damage or the indicator inside the phone points to that you CANNOT return it under warranty or within the 30 day period! Most sales reps are trained to inspect EVERY phone that is returned and if they return a phone that has moisture damage it could hit their audit. It's fairly easy to spot water damage. Believe me I have seen hundreds of people try to do what a couple of the posters below are mentioning....pretending like it never happened won't help you.
Do you have insurance on your phone? Usually if you 'upgraded' for instance and had it before it will carry over to the new phone once your account is updated.
Saying "They have to 'by company policy' replace your phone or if you didn't like it, at least try to get you a different one. Thank God for the universal 30 day return policy." is completely wrong. Cellphone companies will in fact return the phone within 30 days if there is no physical or moisture damage. This is stated in all of the terms and conditions and usually on your receipt. There is no such thing as a 'universal 30 day return policy'. Sorry but that is utterly wrong.
Source(s): Previous corporate Cingular and T-Mobile employee. - 1 decade ago
wow 5 minutes, it may be gone for good, I sure hope that you have a warranty or something. However, I'd wait up to 2 days to allow for the water to dry out, hell I'd even let a fan blow on it. If the phone doesn't work after at you've waited a while then you may have damaged it for good. However there's a good chance that it may come back to life, if not just take it back to the store that you got if from. Try to be nice to the people, and nine times out of ten phone salesman can be nice and understanding and they just might give you a brand new phone, you never know.
Be Patient, talk to the phone company (go to the store), and be careful the next time you get a phone.
- Anonymous1 decade ago
First – DON’T TRY TO TURN THE PHONE ON YET!!!!
Remove the battery from the phone; also remove the SIM card and memory cards if it has those. Open EVERY compartment you can on the phone. Put the phone in front of a fan for at LEAST 48 hours - 72 is better. Keep it away from sun, blow dryers, heaters, ovens, freezers, or ANYTHING ELSE that produces extremes of temperature; just let it dry on its own.
After 72 hours, reassemble the phone, and try it. I won't tell you that I'm optimistic, but phones CAN survive on occasion, so it's certainly worth a try, and at this point, you have nothing to lose.
It's possible you might need a new battery and/or a new SIM card, but it's better than buying a new phone. Good luck!
- Ben DLv 61 decade ago
well thats too bad because as you most likely know water and electronic gadgets dont mix. why did you work so hard that whole time for a phone? seems like its not worth it to me. bring it to a store though becuase it might just need a new battery. have them try putting in a good battery if they will. or you could buy the new one and return it if that doesnt help. just make sure you can return it or you will have a battery that you cant use. thats very unfortunate and i hope everything works out ok. if you get another phone or that one turns out to work guard it with your life :)
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- 5 years ago
Submerge the phone in rubbing alcohol one minute. Let the phone set in a open bowl of dry rice for a week. This will get rid of the water residue and dry your phone, also if it doesn't work no harm done except you'll be short two cups of rice and one bottle of rubbing alcohol.
- 1 decade ago
alright. Here's the deal. You haven't killed your phone. Let it dry out. Give it a few days(you will be without a phone for a few days) take it back to the store you got it from before the 30 day policy is up. Tell them that "it seems to have shorted out." They have to "by company policy" replace your phone or if you didn't like it, at least try to get you a different one. Thank God for the universal 30 day return policy.
- Anonymous1 decade ago
If u tried to turn it on ITS FRIED
SO DONT TURN IT ON
second let the battery and fone COMPLETLY dry out a week to be safe.
third, it may not even work then, if the fone was off when it went in tha water it has a MUCH better chance of survival, there still is a chance if it was on.
this happened to me i killed ma ipod by puttin it thru tha wash, it would have survived if i let it dry
Source(s): IPOD - 1 decade ago
Please tell me you have insurance?? They will cover water damage, but the warranty wont, so nerrrrrr doesnt kno what he is talking about. If you have insurance, file a claim with them, get a new phone, and life will be wonderful.
If you dont...good luck. My sister dropped hers in the toilet for about 20 seconds, and hers was done
- 1 decade ago
haha.
first off.
calm down.
ok?
2nd off.
even if it doesnt servive.
most services have at least a 14 day warranty on a brand new phone.
so.
worse case scenario u go bak and get a new one.