how do I get my money back? Has anyone rented a car with Avis?

Question

In june I rented a car in France with Avis.I booked everything on line( included car seat).
When we got there the guy told us we had to pay for the car seat but in the receipt had to put it as a second driver (odd I know ) because car seat wasn't covered.
When we told him we already paid for it online (we even show n him our bank statement ) he told us it wasn't possible and that we had to pay which we did.

Since we came back in england I sent Avis 3 emails regarding this and never got a reply.Does anyone know how to contact them?

Anonymous · Accepted Answer

Try this site, its all that I could find and good luck....

https://www.avis.com/AvisWeb/customerservice/InvokeFeedback

Avis Rent-A-Car
System
Customer Service
4500 South 129th East Ave.
PO Box 699000
Tulsa, OK 74169-9000
Toll free: 1-800-352-7900
Fax: 918-621-4819
E-mail: custserv@avis.com
www.avis.com

Anonymous · Answer

Go along to your local County Court, there is one in every town, and take out a small claims order for this firm. It is quite simple leaflets are provided. I would imagine the firm would pay up rather than have their scam aired in public.

Rotney · Answer

You are always better off to call a company's 800 number when you are asking for a refund or adjustment.

Goofy Goofer Goof Goof Goof ! · Answer

You have no chance of getting your money back, it is your own fault really as you shouldn't have been stupid enough to pay a second time.

LOL.   ;-)

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how do I get my money back? Has anyone rented a car with Avis?

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