Trojan or Virus on my computer?

Question

My hard drive crashed last month and my computer company which is horrible at this point replaced it with a hard drive that already failed one test.. Now I'm having problems where a command folder comes on as soon as I power up and when I power down it says IEXPLORE.EX end now when I power down. Also when I search a new browser opens up with searchfeed. Also when I switch user it says there's 2 programs running when I have nothing open.. Not sure what is going on at this point.. I need desperate help my computer company won't do anything since it hasn't crashed again. I have Norton which hasn't detected anything.

Win32:Bifrose-DIP · Accepted Answer

You should get the free version of avast. It is the ONLY known free anti-virus giving users FULL protection against EVERYTHING! From malicious downloads and Anti-Rootkit & Spyware to Boot-Time Scan and 86% Virus detection.

i♥u2 · Answer

According to an article by the Washington Post, 
Norton Antivirus had one of the worst average response times 
for providing virus definition updates based on the worst virus outbreaks, 
lagging behind every major competitor, including NOD32, Kaspersky, 
Quick Heal, F-Secure, Sophos, Avira, Trend Micro, F-Prot, Panda, Protector Plus, AVG, avast!, ClamWin, and McAfee.

Avast is a very effective and free anti-virus program because it can do
a boot time scan in safe mode that will remove all those stubborn trojan 
viruses that hide inside the system restore folder.  

I would suggest that you get Avast Home Edition version 4.8.
It now protects against spyware, rootkits, and other forms of nonvirus malicious software. 
Best of all, it's free for personal use. 

Avast Anti-virus installation
http://www.avast.com/eng/avast_4_home.html

How to configure Avast ?
http://www.infodiv.unimelb.edu.au/soe/antivirus/avast4home.pdf

Avast have very good detection rates for virus
http://www.virusbtn.com/Session-43ed5f077cb4ad87036a9f509c0a256b/news/2008/09_02

prime · Answer

Why does all people look getting viruses right here? you could stay without an Anti-Virus answer and not get a pandemic. have you ever been traveling dodgy web pages or something? the superb answer is an entire equipment format (or production unit reset with disk). besides the incontrovertible fact that, in case you had good up thus far anti-virus - AVG loose would do superb, then it ought to have the skill to do away with it.

kingrooster38 · Answer

You have many things going on with this question, lol.
First for the question about virus: Norton is not that great at detecting viruses, try this free scan at Kaspersky (top rated security company). Top right corner is the link for free scan: http://usa.kaspersky.com/

Anonymous · Answer

Run These In This Order: (All Free) 

1.Spybot - Search & Destroy - http://www.safer-networking.org 
2.Malwarebytes' Anti-Malware - http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
3. SUPERAntiSpyware - http://www.superantispyware.com 
4.Spywareblaster - http://www.javacoolsoftware.com/spywareblaster.html 
5.Ccleaner - http://www.ccleaner.com/

&

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Anonymous · Answer

try to scan it with spyware doctor or kaspersky or mcafee 2009 or avira

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Trojan or Virus on my computer?

6 Answers