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Why doesn't Outlook 2007 open the Word documents I receive as file attachments?

Outlook 2007 (running on Windows XP SP3) downloads all my attachments perfectly, but when i try to open them, Word gives an error message saying that the file is not available. It also does this with Excel files. How do I fix this? The files are REALLY important!

2 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    Open Outlook. Go to Tools/Options then Security tab. Untick "Do not allow an attachement to be saved or opened that could potentially be a virus". Click Apply. Resart Outlook.

    Another problem with the attachment is that you may had open the same atachment more that 100 times. whem an atachment is open ,a copy of that atachment is created in an temporary folder. this folder is in

    %userprofile%\local settings\temporary internet files\olkXXX (XXX could be any letters or number).

    go to internet explorer and delete all the temporary files, or , go to this folder and delete all the content.

  • Anonymous
    1 decade ago

    lol

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