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my computer keeps crashing?
my computer keeps freezing every 30 minutes and i have to restart my computer. i have xp media centre and avg internet security with the latest updates.
here is a hijackthis log
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\RTHDCPL.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe
C:\program files\common files\installshield\updateservice\issch.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
O1 - Hosts: 88.111.235.28 nellisere.dyndns.org
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [PCDrSmartMonitor] "C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe" -r
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bi
here is rest of log goes above q1 hosts
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesear...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesear...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesear...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/f
9 Answers
- Anonymous1 decade agoFavorite Answer
A very easy way to clear up your problem will be as follows... (requires a computer that is working with internet and can burn a cd, and you need your restoration cd or Windows OS cd or restore partition on your hard drive)
1) Backup your pc with http://www.howtogeek.com/howto/windows-vista/use-u...
2) Make it a dual boot... http://apcmag.com/how_to_dual_boot_windows_xp_and_...
3) Restore your computer to factory settings (if you have a restore cd or restore partition - To restore from a partition after turning on computer, hit F11 or CTRL+F11 and walk through the process) OR Reinstall Windows.. http://www.cyberwalker.com/topic/36
4) Restore the Grub Menu created in step 2 http://maketecheasier.com/how-to-restore-grub-in-u...
5) Before you open any documents in Windows, install at least free virus protection such as Avira Antivir http://www.free-av.com/ , MalwareBytes http://www.malwarebytes.org/, AVG http://free.avg.com/ , SuperantiSpyware http://www.superantispyware.com/ , Avast http://www.avast.com/
b) I would download CCleaner http://www.ccleaner.com/ which will get rid of junk.. Also for extra protection get Comodo Firewall and also a bunch of freeware provided by Comodo http://www.comodo.com/products/free_products.html (I liked memory Firewall, Registry Cleaner, Firewall have not tried the Internet Security yet)
PLEASE NOTE: You can view all your files from the Linux side of things without any worry of getting infected with Viruses.
- 1 decade ago
I'm not a very technical person when it comes to PC's so that lot doesn't make much sense to me! I can suggest a great FREE scanner that will scan your PC for any software vulnerabilities or insecurities. It has been a great help to me over the last few days after contracting all sorts of viruses and trojans. I now use this scanner every other day. Visit:
www.secunia.com and download the free PSI Scanner and make sure you apply for emails when updates come in!
Good luck!
PS> Java 6 has a new update released today - make sure you update!
- 1 decade ago
Yahoo truncates long addresses but I was able to track down this for you
C:\Program Files\AskBarDis\bar\bin\AskService.exe
Go here to remove it manually
http://www.threatexpert.com/report.aspx?md5=e9a056...
bye bye
- 1 decade ago
go to the spybot forums, post this log, they are very helpful. you dont have the vundo trojan which i had, thats one good sign.
maybe over heating? ive seen that crash a pc or a bad block on your hdd, EVEN a lose usb cable? good luck.
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- tanika971Lv 71 decade ago
Hi Nat, have you done a disc cleanup lately, and a Defragg, sounds like you could do with it.
- Anonymous1 decade ago
Stop it driving.
- Anonymous1 decade ago
hmmm... i have no idea. Buy a new computer? :)