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Vista Home Premium Start-Up Repair Help?

Hi, my mother's Sony Vaio Laptop recently started blue screened after starting her computer. We have tried running in safe mode and many other configurations. Even in safe mode the blue screen continues to appear. I downloaded the respective recovery console for Home Premium and rean it on her computer, i tried doing a restore but it didn't help. I tried doing a system repair as well, it said it was successful but seems to have done nothing to solve the problem. We are unsure EXACTLY what set her computer off, but our guess is the windows update she recently installed. We are trying to solve this problem without having to format this drive. After the repair seemed to do nothing, i ran the recovery console again and it started the repair automatically. it has been showing "progress" in the form of a blue bar scrolling from side to side for more than 3 hours. we find that it's been going too long but are afraid of doing even more damage to the drive by turning it off at this state. any ideas of what to do right now and what to do to fix the drive. If you need additional information ask for it.

2 Answers

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  • 1 decade ago
    Favorite Answer

    If its brand new i would take it back to where you purchased it from!

  • byrge
    Lv 4
    5 years ago

    sounds like it has the classic living house windows Blues!! in case you have a restoration disk i propose you place that for the duration of and attempt to get well your device. it ought to or won't artwork. in case you have a vista cd you are able to reinstall the working device yet you will lose all your courses, records, ect , ect... yet once you get carry of a Linux stay CD you are able to boot from that and shop all your records, music, and the rest this is substantial to you. merely reproduction each and every thing to a distinctive pc on your community, to cd/dvds, or to a flash force.

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