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Ashton
Lv 4
Ashton asked in Computers & InternetSecurity · 1 decade ago

computer caught a virus, need help fast!?

okay so i know my computer has a virus, its restricting me from the internet and not opening files...now i spoke to a dell rep. and they want a 129.00 fee to use their software to get rid of the virus but i dont want to pay that money....how can a come about fixing this problem and deleting the virus? any kind of info will help, thanks..

5 Answers

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  • Viper
    Lv 6
    1 decade ago
    Favorite Answer

    Download AVG 8 Free Edition at: http://www.download.com/AVG-Anti-Virus-Free-Editio...

    And run that. You may need to downloaded it from a friends machine then load it onto yours using a USB drive.

    Also install and run free program called Malwarebytes. (Removes Malware) Download it here: http://www.download.com/Malwarebytes-Anti-Malware/...

    Those two programs should fix your issue.

  • 1 decade ago

    Hi Ashton,

    Well the people that you spoke to are probably about the cost you need to get rid of that virus, And that it really depends on what kind of type of virus you have and what is trying to do to your computer.

    Well my answer is that since you probably don't have anti-virus (reason, why you got the virus in the first place), that you will need to still get a anti-virus and that since you have to pay atleast (I think 40.00 or more) to prevent these things to your computer - So your best bet it to try to find another person to speak with and see if they won't charge you so much.

    Sorry i really couldnt help you that much.

  • 4 years ago

    It feels like there's an magnificent form of secret agent ware working on your pc. acquire abode windows Defender and that could want that can assist you out plenty. And it rather is unfastened. Your registry gadget is additionally knotted up. you may could desire to pay for yet another software to repair that difficulty. do no longer bypass to finally speedy. it is going to kill your pc.

  • Anonymous
    1 decade ago

    turn your pc off and ask a friend to fix it...virus is a hard thing to fix if you dont understand it....just turn ur pc off before it does more damage.

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  • 1 decade ago

    reboot the entire thing.

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