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Having a problem with laptop....?
My sons laptop has been having issues where he can't get connected, it recommended a scan, which we did, and it said problem was fixed, but now when it gets to the point where the icons should come up, the screen stays black( it works, because everything else shows up to this point. Any ideas? The computer is less than 3 months old.
3 Answers
- 1 decade agoFavorite Answer
try restoring it to a later time.using system restore.If that doesn't work.You might have to format the laptop using the cd that came with the laptop.When the Cd has been inserted into the disk drive,restart the computer.On startup press f12 and select load from disk.Follow the setup guide.( i prefer a specialized or someone good with laptops to do this for you)
- Hajime ALv 61 decade ago
If it is working, try system restore. Go to start >> all programs >> accessories >> system tools >> system restore then pick the earliest possible point of restoring your computer, then click restore.
- 1 decade ago
If it's only three months old, you should take it to a service center or contact your service provider.
