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My new car needs brakes already! It's only 8 months new, should I need new brakes and rotors?
My husband and I decided to consolidate to one vehicle to save money and to avoid maintenance by leasing a new car. In April 2008 we leased a 2009 Dodge Journey. It's December 2008 now, and the car recently started making this horrible scrubbing sound as we brake. The car only has about 14500 miles on it and I've only been driving it with care to and from work. (My husband doesn't have to drive to work, so he only uses it to go here and there every now and then.) We took it to the dealership thinking that it was under warranty, but found out that they only covered brakes up to 12,000 miles or 12 months, whichever comes first. It's a $600 job from the dealership, and the local parts stores don't have the parts for me to buy and get done for cheaper elsewhere because the car is so new. What a rip-off!!!??? We purchased a NEW car for dependability and to avoid frequent maintenance. We've been to the dealer two times for issues with the air conditioner and computer components and the car is still having the same problem. We forked over more than 20 thousand dollars to the dealer 8 months ago, and I feel like this is something that they should take care of. Has anyone experienced this? If so, how can I fight this?
9 Answers
- Anonymous1 decade agoFavorite Answer
Cost cutting + fuel economy = screwed consumer.
We have to blame ourselves for this. We demanded that the manufacturers built lighter cars for fuel economy and we demanded that they keep the cost to the consumer low. The result; disc brakes rotors that are too thin to sustain repeated braking without warping and causing premature pad wear. Sorry, but your on the hook for this one.
You can try this; it has been known to work. Stand in the middle of the service department, call out the service manager and start screaming at him. Do not let them get you into an office. Stand your ground. They may do something just to shut you up. My wife is very good at this. We have had three non warranty repairs done on our car at a greatly reduced rate. She even got a free interior shampoo.
- 5 years ago
If the discs are in good condition then they do not have to be replaced every time the pads are done but it wouldn't hurt to as many are very cheap now. Disc need replacement if they are corroded, grooved or have worn down so that there thickness is below the limit specified by the manufacturer. Grooved and corroded discs can give much reduced and uneven braking and can prevent ABS working properly. they will also wear the new pads out more quickly and in some cases rapidly. All disc brakes work by turning your cars movement energy into heat in the discs which is then lost to the air around them. In the meantime the disc has to store up some of the heat energy. Discs which have worn too thin may not have the ability to hold the heat and so can result in brake fade coming on in normal use where only taking the car on a race track might have caused that before. Thin Discs are also prone to warping, cracking and buckling under normal braking stresses. My advice to you is to make sure that the brakes on your car are always kept up to the best possible condition as you may need them to save your life or someone elses today or tomorrow. I am afraid you must question whether to carry on being a car user if you cannot afford to maintain the 4 most important bits of equipment on the car. ask the garage what is wrong with the discs and insist that they retain them for you to take away with you - this should deter them from ripping you off if that is what they are really doing. Unless you can assess for yourself or get them inspected independently you jusy will not know if you are being ripped off> To answer the important bit of your question yes, it is too dangerous. When the discs are changed you definitely need new pads again as well so in the long run this will cost you even more money.
- Kasey CLv 71 decade ago
New brake pads, definitely. FWD vehicles wear out front brakes even faster than normal. New brake rotors... depends on the actual condition.
Brakes (pads and rotors) are wear-and-tear items. There's nothing to fight, unless it's something deeper in the system like master brake cylinder or calipers. Sound perfectly normal to me.
And you're putting more than average amount of miles on it if you put 14K miles on it in only 8 months. Average is 15K a year. You're 25% over that, by rough estimate.
If you want free maintainence you should have gotten a BMW.
- 1 decade ago
I feel you are unrealistic in your hopes of having a vehicle that never wears out. I'm glad you didn't buy a standard transmission, you might have had a mental breakdown if you had to do the clutch.lol It could be your driving habits are hard on brakes or you might need to spend the money on better quality parts . You shouldn't need rotors unless you warped them . If you have thats probably a pretty fair indicator of your driving habits. $600. Sounds like to much and you probably don't need half of what they are selling you . Good luck
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- moe fuggerLv 71 decade ago
Brakes are a normal wear item. Your car is not new anymore, you have almost 15k on it. You will be 100 percent responsible for any costs here. Take it to another shop other than the dealer and get an estimate. You might be able to get it done for half of what they want.
- DubidiochoLv 51 decade ago
In Oregon we have a"Lemon Law"for situations like this.Maybe your State has some legislation to protect consumers.Brakes on a new vehicle,under normal use,should last about 50,000 miles.My Ford Taurus had the original brakes for over 90,000 miles.Send a complaint to Chrysler and have your brakes fixed at a reputable place that gives a warranty which stands behind their work.There has to be something defective.Get a report from the Certified Mech.that does your brakes and go to Judge Judy! Send a complaint to the BBB.Find a different Dealer.
- 1 decade ago
its the way you drive. my wife is the same way, change brakes on her car every 12000 miles where as mine has 60000 on the same set.you can't drive and let off the gas 2 carlinks from the stop sign and then brake, take your foot off earlier and you will save money on gas as well.
- 1 decade ago
first off $600 for a brake job is way out of reason no reason they should charge that much go somewhere else
- 1 decade ago
that shouldn't be happening unless you're putting about 8,000 miles on the vehicle per year, which is way more than half the cars out there can handle