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virus that affects internet browsers?
well i thought i deleted the virus -- there were 5 hidden temp files ... anyway, now that i at least have internet access again, it;s still messing up search engines, ie: if i do a search in google, no matter what link i click in the list of results, it all goes to the same page, so advertisements ... we did a full computer scan with windows live one care and it found nothing. but this virus has als stopped me from downloading any other antivirus programs :-(
5 Answers
- chisariLv 45 years ago
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- Anonymous1 decade ago
That should tell you that web page was the browser hacker
- L SLv 71 decade ago
Google for the name of the address that you end up at - it might point you to a specific virus that will help you find exact instructions for getting it removed (edited... typo or maybe braino). Try right clicking on search results to open instead of the usual left click and that might work - it does in some cases.
Other possiblities are that you have a DNS changing trojan, in which case you have to reset your broadband modem or router, assuming that you use one of those.
System Restore may have the files backed up so you would promptly get reinfected. Do as the first person said and go into Safe Mode (tap F8 on starting up, it's meant to be as the computer says that it's starting up Windows) and scan with Malwarebytes:
http://majorgeeks.com/Malwarebytes_Anti-Malware_d5...
I've given you an alternate download site from its' home because viruses often block it.
Install, update, boot into Safe Mode, update again if it wants and then run scan. Remove everything it finds. Disable and re-enable System Restore if everything looks good.
Or just follow this guide which has more details on Malwarebytes and using it, as well as other programs:
- 1 decade ago
http://nct.digitalriver.com/fulfill/0184.078
this is the free 30-day trial of nortan anti-virus.
It rocks face.
If that doesn't kill the virus off, you might have to re-install windows or call a technician or geek squad.
- CrystalLv 51 decade ago
Go and download Malware Byte. Reboot computer into safemode. Turn off system restore. Run Maleware byte. Rebbot computer normally and turn system restore back on.