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wen't to hardees and this is what happend.?
so me and my sisters went to hardees and I had orderd a monster burger but they gave me a big chicken fillet insted, I told then that I had orderd a monster burger so when they brought it out to me they said that will be $2.23 becuse thats the price diffrence. I told them that they where the one who messed up the order and I shoulden't have to pay. so they sent out the manager and they made us pay.
What do you think I should do?
8 Answers
- Anonymous1 decade agoFavorite Answer
I don't believe you should have paid that because it was they're mistake. I had something similar happen at a burger king and the manager aggreed to pay the mistake. The manager at the resturant should have paid for it, not you
- DebLv 61 decade ago
These are tough times and nobody gets anything for less. I guess they feel like that even though they made the mistake, they're better off to tell you that you made the mistake and now must pay for what you want. It's kind of like if you went to a car lot, bought a Hyundai, then brought it back and demanded a Lexus for the price you paid for the Hyundai.
The Hardees people didn't believe you, and based on how many people lie with a straight face these days, I'm not sure you can blame them. So I guess you could either have eaten your chicken or paid for the burger.
- scooterLv 51 decade ago
Don't do anything, you wanted a monster burger and you got it. You were planning on paying full price for it when you went in there, so what's the big deal? Yes, they made a mistake and probably should have let the price difference slide but like I said you had all intentions of paying that price from the get go, so you're not out anything.
- Anonymous1 decade ago
Well, you have a responsibility too. You should have a good idea how much everything should cost and with a 2.23 price difference, I would have said are you sure you got my order right? did they even read your order back to you? They have to go with what's on the receipt. if they only charged you for the chicken, then they have to charge the difference. Pay attention next time.
Source(s): I'm a penny pincher so I know to the penny how much my order should be! - How do you think about the answers? You can sign in to vote the answer.
- 1 decade ago
You should pay the menu price of the item that you ordered. If the item you ordered cost $5.00, you should pay $5.00. Not $3, not $7.
Better yet...leave and go eat at some place local that's not a chain.
- 1 decade ago
If you ask me poor customer service if i was you and you were that upset about the incident i would find a 1-800 number they sould have one for questions and comments or they might have on their website where it says contact us or something on there website im sure u just put in the store number tell them what happened and never know they might mail u coupons or something if u put in a address witch they might have you do.
- 1 decade ago
Let it slide. Yes, it was their mistake in the first place. But if they hadn't made that mistake you would be paying the $2.23 difference anyway.
- 1 decade ago
Sorry to say this but let it go...I think they should have given it to you just for good will, but what can you do? Forget about it!