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Virus help! SpywearPortector 2009 I think its called?
Our computer got this virus last week.
It has shut off my Task Manager, and I can't get on the net anywhere but Yahoo (It always show "page cannot be displayed), so I can't download AVG or any Antivirus.
Anyone have any ideas? Please make it simple as I am computer stupid :)
Thanks folks!
We have Windows 2000, its a work computer.
Thanks folks, I'm trying your ideas!
6 Answers
- 1 decade agoFavorite Answer
How to stop pop-ups and remove fake software, spyware, trojans and viruses:
You need to download and scan your system with Malwarebytes and SuperantiSpyware (links below)
If you are unable to download the software below then its likely you are being redirected or blocked from downloading and running security software by a trojan hidden in your device manager follow the instructions below and you should be able to download Malwarebytes and SuperantiSpyware.
start > run > type: devmgmt.msc > enter > view > show hidden devices > non-plug and play drivers > in the list of drivers look for the following, right click and disable any that appear in your list:
ATi1jaxx
TDSSserv.sys
TDSSxyz.sys where xyz are random characters
Clbdriver.sys,
Gaopdxserv.sys,
Seneka or Seneka.sys
Restart computer.
Once downloaded you need to install, update and scan your computer with both Malwarebytes and SuperantiSpyware, delete everything they find, if this fails to completely remove the malware you need to download then update Avast and run a boot scan (click schedule boot-time scan and restart your PC), all the software below is free and safe to use.
Malwarebytes: http://www.malwarebytes.org/mbam.php
SuperantiSpyware: http://www.superantispyware.com/download.html
Avast Anti-Virus: http://www.avast.com/eng/avast_4_home.html
To protect your PC in the future you'll need to install anti-virus software and a firewall, id recommend using Avast anti-virus and Comodo firewall both are very effective and completely free, you should also switch to Firefox 3 if you are browsing with Internet Explorer as its much safer and a lot easier to use. (links on my profile)
Remember never download anything thats recommend by a pop-up.
- TechGuru6Lv 51 decade ago
SpywearPortector 2009 is a fake antispyware application classified as rogue software.
To remove this kind of virus you can try scan your pc with this FREE program:
NVT Malware Remover Tool V2 is an application designed to detect and remove malware, trojans, keyloggers and other malicious threats from your computer. It now includes also the ability to remove rogue software, spyware and it allows you to do a complete system scan.
download:
http://www.novirusthanks.org/progs/3/
usage:
1) Download and Install it
2) Update
3) Scan your Computer
4) Remove detected files found
- DonLv 61 decade ago
Here is a list of online virus scans Symantec.com Housecall.TrendMicro.com Comodo.com...Comodo.com offers free manual disinfection and a free security suite from the makers of Comodo Firewall Pro...Avira.com now offers free antivirus and antispyware...besure to turn off onboard antivirus before starting online scanner
- 1 decade ago
Look, one of the easiest thing to do is to do a computer restore or reformat ur hard drive.
For vista - click - start -all programs - accesories - system tools-system restore. just read that and try to do a restore to a time before you obtained the virus. l
that easy. just let it run and ina few u will be done.
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- ' slimRazor 'Lv 61 decade ago
Go into safe mode with net working then just download what you want and run your scans.
Source(s): Experience - Anonymous1 decade ago
use manual removal instructions