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Why did Confliker Worm scanner from Symantec messed up my PC?

I ran the confliker worm clearer downloaded from Symantec website. It didnt detect any worm but asked that I restart my system, and so I did. Then, my PC fail to boot. It got stuck at the blue windows xp bootscreen. I turn it off and on again, restart under safe mode, failed to boot up too

Finally, I select the boot with last known good setting and it can boot up. I do a system restore to 2 days ago and now everything is fine.

I was wondering if I did something wrong or so? I plan to run that scanner at other PC, but afraid the same issue might happens

1 Answer

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  • Anonymous
    1 decade ago
    Favorite Answer

    i have had trouble using symantec products personaly. the way i check for conficker is either the conficker eye chart (http://www.baylor.edu/its/security/conficker/)

    or go to sites like symantec, mcaffee, etc because it wont let you access sites like that anyway

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