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My computer keeps crashing?
My computer has been sporadically crashing; and by crashing, I mean it either shuts off completely or goes to a black screen. I get no error messages or anything. No command functions work at that point and I have to reboot my computer. It used to only crash in Firefox, so I assumed when I uninstalled it and switched to a different browser it would stop. But now it crashes when I'm not even surfing the internet. I've scanned my computer for viruses and adware, but nothing has shown up.
I also checked the error messages in the events log (I'm running Vista Home Premium), and I can't find any logs specific to each computer crash.
Short of restoring my computer to its factory settings (which I loath to do), is there anything else I can try? Anything else to consider?
I looked at the event viewer and I see a ton of Errors which say "The Secure Socket Tunneling Protocol Service has terminated with the following error: The system cannot find the file specified." Most, if not all of the errors, say something regarding this strange thing called "Secure Socket Tunneling Protocol Service."
9 Answers
- ?Lv 51 decade agoFavorite Answer
Check your wiring. Wiggle each wire to see if you can make the screen go black. Make sure all of your connections to the back of the computer are solid. Especially the video cable. Reseat the video cable. Other than that I would send it back to the manufacturer for the warranty.
- Anonymous1 decade ago
Load your computer into SAFE MODE(F8 or F6 during startup). Then check the event viewer to see what is causing the problem. The event viewer is a detailed tree that will allow you to view all files or applications that were accessed within a specified period. The two sections that you should pay special attention are Critical and Error
1.Click Start
2.Click Control Panel
3. Click System and Maintenance
4. Click Administrative Tools
5. Double-Click Event Viewer.
6. Under Windows logs, Click System tab
7. Check for red errors icons and the exclamation icons.
Hope this helps!
- 5 years ago
Sounds like the hardware has a problem unless you have seriously messed about with the software. Take it back and get it repaired/replaced. EDIT: Hang on - if it's a brand new PC and they put in RAMS with different speeds then they are conning you. Some RAMS will work with different speeds but there is no guarantee, and serious manufacturers would never mix them. Is there something you're not telling us? Anyway - take it back. Open things up and they'll insist you've been messing about and nullified the guarantee.
- Anonymous1 decade ago
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- Tech_guyLv 41 decade ago
I would download memtest++ (**windows vista has a version of this built in but I forget how to run it**)
and download
http://users.bigpond.net.au/CPUburn/
then scan each one at a time.
they will tell you if there is an error
this usually causes BSOD but maybe this will get some ideas rolling
- 1 decade ago
f- disk your computer (or re-install vista) u can do this by putting your vista disk back in the drive
- Anonymous1 decade ago
you may need to reinstall vista
and mavrick has no idea what reboot means> it means to restart your computer
