Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.
Trending News
BIG VIRUS PROBLEM! HELP?
well my computer has been perfectly fine. then i moved and got internet and all of a sudden BAM 38 infections. each day things get worse. now i cannot open msn, wordpad, itunes, paint, nothing! it all says "msgr.exe has an infection" or whatever. and randomly, music will play :S like cartoon sounds. NOTHING will let me download any anti malware or spybot or anything so downloading anything is out of the question. any suggestions please? Im a student and need this fixed ASAP
well my computer has been perfectly fine. then i moved and got internet and all of a sudden BAM 38 infections. each day things get worse. now i cannot open msn, wordpad, itunes, paint, nothing! it all says "msgr.exe has an infection" or whatever. and randomly, music will play :S like cartoon sounds. NOTHING will let me download any anti malware or spybot or anything so downloading anything is out of the question. any suggestions please? Im a student and need this fixed ASAP
I CANNOT INSTALL, DOWNLOAD, OR SCAN ANYTHING.
ANY SUGGESTIONS OTHER THAN THOSE OF DOWNLOADING OR INSTALLING?
7 Answers
- Anonymous1 decade agoFavorite Answer
Well to start we need a good antivirus that may well solve your problems,
I will recommend an antivirus such as Avast. I leave you this page:
http://www.avast.com/esp/download-avast-home.html
You can download this from your good antivirus Pagina Oficial, offers various types of language,
choose the best for you is helpful or necessary.
We also need a good cleaning, so you can delete all those files that are not useful. I leave you this page:
http://www.ccleaner.com/download
We recommend you another program like this:
http://avg-anti-spyware.softonic.com/
Then after you have installed this. You should follow these steps:
-The first thing you will do will be cleaning up everything that you do not need your computer, ie temporary files, all of which are the cookies and other useless things you have on your PC that you had not noticed that no longer serve you, just have the program and you will do is give the button "cleaner", and then let your team a while to make the program Pc do theirs, and let you analyze where the program is finished, the button will Daras Run Cleaner. " And then accept the procedure that tells you the program.
-Then we have to update your database.
-The next step will be to continue to reboot your PC, then when you turn off and turn it on again you will have to press the F8 key or button, that is to enter a menu to follow certain steps ...
Press this key after the notice or appear before you this if you do not have, then after that enter the "Safe Mode", and that act alone, may appear several things such as changing resolutions on your screen, but do not worry about this, as is normal.
Hiras-Then what is the beginning of system configuration, this will be to see if this virus if you have instructions for removing this virus. There are commands associated programs run at Windows startup. Then we have to follow some steps which are: Start -> Run -> Write Msnconfing -> OK. Then you have a list of where you should find the command that I mentioned before in order to eliminate this virus. Then when you find them, destilda what verificasion the box and look at the place where it is, you give to Apply -> OK. (It is safe to ask you to restart your computer, if so, do your duty. Then after that go to the same location on disk and we will remove it manually .....
-I shall now proceed to implement antivirus scanning equipment (eliminating everything that is, any element that is found to be malignant or send them to quarantine), you may find any infected file, in this case shall then remove as well I told you before.
-After it has finished scanning in your antivirus, if possible, I told you at first, and after that once again, I mean removing all the infected files or anything else that has been found.
Then come back to-use program cleaner (ccleaner), you need to open the program and then press the button that says "Register". Then press another button that reads "Search for problems" and leaves open the program a while to find everything that has been able to find. You may encounter a problem in that case you will be on the list after finishing the program to do what they had to do and look at that list out all marked (usually all marked but if not, you are you should check).
Then press the button "Fix Selected" and say that if in the next dialog box you will appear in this salga.Y all problems that could have been found in your PC. And press the button "Repair All".
Then, after following all these steps and I said, it will look and verify that everything that I have this right, like I said .....
I advise you to do this so you do not have to repeat all the steps again.
-Let all the recommended steps to follow the user "Manu", the leader of this category in Argentina, I just I agree with him, because he read this several times, and hopped on my way I do to eliminate virus, doing in a similar way, almost the same .....
Well then just have to restart your PC.
@
- 5 years ago
You can't install AVG in safe mode either? I'm also assuming you can't restore (if you're running windows)? Could you install an anti virus software onto like... a flashdrive with a different OS system installed on it and then scan your main computer? You won't be able to get rid of it from within your OS as far as I know... :(
- Anonymous1 decade ago
Hi Hayley,
The best thing to do is to get the best anti-virus. The BEst one i know that is free is AVG Anti Virus free. And then you should also get Anti-Crash from Dachshund software and run the Auto Repair wizard it will fix all the problems it's Perfect i've tried it it works pretty good.
Good Luck !
Marco
P.S. : Feel free to contact me for any further informations.
- 1 decade ago
no way u should format ur system....after formatting first install
nod 32 anti virus 4 along with that install comodo firewall ..in comodo firewall u have 2 options one is network defense and other is proactive defense.
For few days u select safe mode option in network defense and clean pc mode in proactive defense..
After some days the firewall will learn about your PC running processes clearly then after select custom policy mode and safe mode in network defense and proactive defense respectively.
Update them from time to time so that u dont get any trouble from viruses and intrusions....I STRONGLY RECOMMEND YOU TO FOLLOW IT.just do it and observe the change...this is the best combination ever...unnecessarily don't get confused...
- How do you think about the answers? You can sign in to vote the answer.
- Anonymous1 decade ago
So it looks like your system is almost 98% infected. Now the only way out is FORMATTING. You could try buying Anti-Virus, but it will only fix it to 60%.
- 1 decade ago
install NOD 32 vision 2.7 after installation update it from internet and scan your computer with these anti virus. once you updated then every day Nod32 automatically updated with small bit file via internet connection and fixed all type of viruses comes via internet,Cd's and others sources. i hope these answer is for yours question
- Anonymous1 decade ago
download highjackthis, run a scan and post it to a forum, they will help you resolve the problem. You can find many forums that will examine your scan results and help you.