Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

HELP! MY OTHER COMPUTERS BEEN INFECTED!?!?

Yesturday i was on the web trying to get help for some math test. I clicked a site and I thought it was and updated version to clean out viruses. I allowed the program to get in my computer. Next thing you know i did a scan and it showed my computer had more than 3,000 porn and critical damages. I checked my original version for scanning virus-McAfee- and it showed i had no viruses and problems.

I came from school and my computer turned black. I found out later that i installed a fake program called Privacy Center giving me false information.

My start menu is gone everything disappeared expect for the fake popup on the black screen.

I want to get rid of it, I don't know how it wont let me exit

Pleasee help. (again this happend on my other computer)

Update:

i have windows vista

it didnt come with the cd how do reformat it?:(

10 Answers

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    Well to start we need a good antivirus that may well solve your problems,

    I will recommend an antivirus such as Avast. I leave you this page:

    http://www.avast.com/esp/download-avast-home.html

    You can download this from your good antivirus Pagina Oficial, offers various types of language,

    choose the best for you is helpful or necessary.

    We also need a good cleaning, so you can delete all those files that are not useful. I leave you this page:

    http://www.ccleaner.com/download

    We recommend you another program like this:

    http://avg-anti-spyware.softonic.com/

    Then after you have installed this. You should follow these steps:

    -The first thing you will do will be cleaning up everything that you do not need your computer, ie temporary files, all of which are the cookies and other useless things you have on your PC that you had not noticed that no longer serve you, just have the program and you will do is give the button "cleaner", and then let your team a while to make the program Pc do theirs, and let you analyze where the program is finished, the button will Daras Run Cleaner. " And then accept the procedure that tells you the program.

    -Then we have to update your database.

    -The next step will be to continue to reboot your PC, then when you turn off and turn it on again you will have to press the F8 key or button, that is to enter a menu to follow certain steps ...

    Press this key after the notice or appear before you this if you do not have, then after that enter the "Safe Mode", and that act alone, may appear several things such as changing resolutions on your screen, but do not worry about this, as is normal.

    Hiras-Then what is the beginning of system configuration, this will be to see if this virus if you have instructions for removing this virus. There are commands associated programs run at Windows startup. Then we have to follow some steps which are: Start -> Run -> Write Msnconfing -> OK. Then you have a list of where you should find the command that I mentioned before in order to eliminate this virus. Then when you find them, destilda what verificasion the box and look at the place where it is, you give to Apply -> OK. (It is safe to ask you to restart your computer, if so, do your duty. Then after that go to the same location on disk and we will remove it manually .....

    -I shall now proceed to implement antivirus scanning equipment (eliminating everything that is, any element that is found to be malignant or send them to quarantine), you may find any infected file, in this case shall then remove as well I told you before.

    -After it has finished scanning in your antivirus, if possible, I told you at first, and after that once again, I mean removing all the infected files or anything else that has been found.

    Then come back to-use program cleaner (ccleaner), you need to open the program and then press the button that says "Register". Then press another button that reads "Search for problems" and leaves open the program a while to find everything that has been able to find. You may encounter a problem in that case you will be on the list after finishing the program to do what they had to do and look at that list out all marked (usually all marked but if not, you are you should check).

    Then press the button "Fix Selected" and say that if in the next dialog box you will appear in this salga.Y all problems that could have been found in your PC. And press the button "Repair All".

    Then, after following all these steps and I said, it will look and verify that everything that I have this right, like I said .....

    I advise you to do this so you do not have to repeat all the steps again.

    -Let all the recommended steps to follow the user "Manu", the leader of this category in Argentina, I just I agree with him, because he read this several times, and hopped on my way I do to eliminate virus, doing in a similar way, almost the same .....

    Well then just have to restart your PC.

    @

  • 1 decade ago

    It sounds like the virus has pretty much taken over your computer. If you have any files that you need saved or would rather not have others have, then take them off and put them on a external drive for now. Also disconnect your computer from any sort of network, whether it be wireless or not. That way you don't spread the virus to other computers.

    If you know how, I would try to format your hard drive. Wipe it clean of everything and reinstall your operating system. If you dont know how to do that any computer repair place would be able to help you at a reasonable cost. Just do not go to one of the big electronics stores like Best Buy, they will charge you a fortune for something that is relatively easy to do.

  • 1 decade ago

    Privacy Center removal

    http://www.spywarevoid.com/remove-privacy-center-p...

    1. davida

    May 7th, 2009 at 7:17 am

    I found a simple way to delete it.

    After I would log on, privacy center would come up and would not allow me to do anything either. so i did the following….

    1 start Task Manager while privacy center was running,(Ctrl + Alt + Delete)

    2 Click on processes tab ( its the second tab next to application tab)

    3 locate file pc.exe, click on it, then click on (End Process) tab bottom

    4 Click on (Applications)tab

    5 click on (New Task)tab then click (Browse)button

    6 then click on (c:)then (Program files)

    7 Find Privacy Centre then click on that.

    8 Then click on the uninstall file.

    Thanks it.

    Then reboot and it should work. It did for me.

    Good luck.

    I works like a charm. Good luck!

  • Anonymous
    1 decade ago

    Follow these intructions:

    1. Download and install Spyhunter from: http://www.pcthreat.com/parasitebyid-7849en.html

    2. Turn off system restore.

    3. Go into safe mode.

    4. Do a full system scan with each.

    5. Remove any threats found and you should be good to go.

  • How do you think about the answers? You can sign in to vote the answer.
  • 5 years ago

    I have had the same thing Its a HOAX virus. update your virus definitions and scan. If im correct it showed scanning through out all your dives even optical drives and and saying that they are infected. PS If you ever suspect a virus disconnect from the internet immediately and scan your computer in safe mode. I sometimes even pull the HDD out and Scan it as an external drive.

  • 4REEE
    Lv 7
    1 decade ago

    Assuming you backed up all your data before this happened, I would wipe out the hard disk and re-install Windows. Wipe the slate clean.

    Be sure to do the long format, not the short one.

    *

    *

    *

  • Anonymous
    1 decade ago

    SUPERantispyware and malwarebytes anti-malware will take care of rogue software, Ditch mcafee and get avira personal free edition.

    Download.com to find theses programs

  • Anonymous
    1 decade ago

    Try Iobit. Should fix your computer in no time.

  • 1 decade ago

    Privacy Center manual removal:

    Kill processes:

    agent.exe pc.exe uninstall.exe openvpn.exe tapinstall.exe

    HELP:

    how to kill malicious processes

    Delete registry values:

    HKEY_CLASSES_ROOT\CLSID\{D032570A-5F63-4812-A094-87D007C23012}

    HKEY_CLASSES_ROOT\spbho.TIEBHO

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D032570A-5F63-4812-A094-87D007C23012}

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Privacy center

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "agent.exe"

    HELP:

    how to remove registry entries

    Unregister DLLs:

    libeay32.dll libssl32.dll spbho.dll

    HELP:

    how to unregister malicious DLLs

    Delete files:

    agent.exe pc.exe uninstall.exe guide.html gimg1.jpg gimg10.jpg gimg2.jpg gimg3.jpg gimg4.jpg gimg5.jpg gimg6.jpg gimg7.jpg gimg8.jpg gimg9.jpg 1.mp3 3.mp3 ca.crt libeay32.dll libssl32.dll OemWin2k.inf openvpn.exe tap0801.sys tapinstall.exe spbho.dll cg.dat mw.dat rd.dat sc.dat sm.dat sp.dat cg.key rd.key sc.key sp.key settings.ini Privacy center.lnk

    HELP:

    how to remove harmful files

    Delete directories:

    c:\Program Files\Privacy center

    c:\Program Files\Privacy center\faq

    c:\Program Files\Privacy center\faq\images

    c:\Program Files\Privacy center\sounds

    c:\Program Files\Privacy center\tools

    c:\Program Files\Privacy center\tools\sc

    c:\Program Files\Privacy center\tools\sp

    %UserProfile%\Application Data\Privacy center

    %UserProfile%\Application Data\Privacy center\dbases

    %UserProfile%\Application Data\Privacy center\keys

    %UserProfile%\Application Data\Privacy center\temp

    %UserProfile%\Application Data\Privacy center\temp\spfilter

    %UserProfile%\Start Menu\Programs\Privacy cente., ( I wouldnt recommend doing this unless you really know what your doing.,)

    Source(s): Experience
Still have questions? Get your answers by asking now.