Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

I've completely forgotten my password :( ...?

and apparently my secret answer to the question that checks if its really my account as well....what do i do? Please help!???

2 Answers

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    Send a mail describing your problem to account-security-help@cc.yahoo-inc.com. Or call Yahoo: 1-408-349-1572, explain to a customer service person what happened.

  • Lyn G
    Lv 7
    1 decade ago

    If you can not provide the information you used to open the account or the vital security questions and answers, you will not be able to recover the password, change it or access the account. So you better hope you can answer the questions to prove that you are who you say you are when you contact service representative and explain the problem to them.

    Yahoo! Mail Technical Help Form

    http://help.yahoo.com/l/us/yahoo/mail/ya...

    Yahoo! Customer Service

    408-349-1572

Still have questions? Get your answers by asking now.