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Unable to open folders in Yahoo mail. No problems in other accounts. How can I access my mail?

If someone answers, I am not sure I can get the answer because I can't get to my mail. Have not been able to find customer help either.

2 Answers

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  • 1 decade ago
    Favorite Answer

    This was an answer to previous similar questions & the only thing that has worked for me. You are not alone! Yahoo has been no help at all! Here it is:

    A lot of us believe Yahoo implemented some changes that affected the ability to read our mail. I've had this issue since May 29. Since then, I've developed a Work-Around to read my mail or mail in other File Folders. I've seen other comments that use this method as well. Sounds like we all came upon this Work-Around simultaneously.

    Since I've been offering solutions to read one's mail, my personal Profile indicates that over 80 others have this inability to read their mail. So we are not alone.

    General consensus is that Yahoo has not developed a fix yet and Yahoo is offering up other solutions which, so far , have failed. Not seen anyone admit their solutions actually work.

    Try This:

    1) Double click on your mail Inbox or other File Folder

    2) Right click and a Pop-up window will show up

    3) Choose OPEN

    4) Read your mail, select an email for viewing

    5) In order to DELETE, MOVE the email to another File Folder, REPLY, FORWARD - Go ahead do what you normally do. You'll notice that your email didn't disappear.

    6) Go to your Inbox or another File Folder as if you wish to read another email. If you were DELETING your email from your Inbox, select your Inbox again, DBL clicking and Right Clicking. When the File RE-opens, you'll notice the email you DELETED is now gone.

    Pain in the rear, but it at least allows you to read and dispose of the mail.

    Yahoo doesn't seem to have an ETA on when the Fix will be in place. They have had suggestions , but no -one has admitted any of them have worked.

    HAGD.

    4 days ago

    Source(s):

    Yahoo Answers

    Source(s): me
  • 7 years ago

    I tried your suggestion in both Firefox and IE. It only opens my Inbox...again. I can open the Folders on my phone.

    I hate the new Yahoo mail. It's just a mess.

    Thanks for your suggestions. Good luck to you!

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