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Modem works, Router problem. I can see router but no internet?
I am fairly good with networking and I am beginning to think the router is dead.
Info:
This is a verizon DSL connection that works fine when i hard wire from modem to computer.
The problem:
Router is not working
Detail:
It is assigning IP addresses.
I can access router settings via the gateway
I can ping the router
I can not ping any website
From ipconfig I can see the proper DNS as "myhome.westell.com"
I have a properly assigned router IP as well as subnet mask.
What I have tried (in this order)
Restarting computer
Cycling power to modem and router
Removing security settings from router
Reseting router to factory settings via reset button
This is NOT a computer setting issue. Multiple computers have gone offline and each will work when connected directly to the modem.
Thats about all i can think of saying but ask if I forgot something
Oh yeah
Router is a Linksys wrt54g V8
modem is westell 6100
I forgot to add a little detail that is probably helpful
When I plug in the ethernet cable from router to computer,
The computer in the task bar that pops up and says "aquiring address" with the yellow flashing dot is EXTREMELY brief.
Where as when i plug in the cord from modem to router it takes a good 10-15 seconds to "acquire address"
1 Answer
- AdrianLv 71 decade agoFavorite Answer
Some modems "remember" the MAC address, and use that to verify against your ISP. By changing from your computer to a router, the modem will see a different MAC address, and not give it an IP address. Since you reset the router, I suspect your ISP has recorded the MAC of your computer as the "valid" user.
Go into the router setup, and find the "clone MAC" address area. Tell the router to clone your PC's MAC address, and then reset everything again. Power off all 3 devices, power up the modem, wait a minute or two, power up the router, wait a minute, then power up the PC.
Good luck...
