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How can I replace a broken cell phone?

I got a free phone for my daughter from lets talk dot com. It came in and she used it for two weeks then accidentally dropped it in a pool. Lets talk said it had too much talk time on it and I had to send it to Motorola. Did that but due to the water damage, it was not covered under their warranty. So what do I do? She has a two year contract and no phone. If I get a replacement phone off of ebay, how do I know it will work on verizon? I see something about esn #, what is that? What should I look out for? Can I buy any phone and use it on the plan?

2 Answers

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  • 1 decade ago
    Favorite Answer

    Yeah. Water damage is not covered under warranty. I'm assuming you don't have insurance either, right. Well then you will have to buy a phone (preferrably at a Verizon store). If you buy a phone online, beware! If a phone has been reported lost or stolen you will not be able to get it activated. ESN is electronic serial number. That is the serial number Verizon uses to identify your phone.sorry, it may not have been what you wanted to hear.

  • ?
    Lv 4
    5 years ago

    in case you have coverage you will the two have a $50 or $39 dollar deductible. reckoning on once you acquire your telephone and coverage. each now and then you may get a guaranty exchange for $50 without coverage. in case you haven't any longer have been given coverage you may make the main of the misplaced/stolen broken software that gets you the 1yr cost on a telephone. in case you have the different telephone on your account that are eligible for improve you may barrow theirs. you may turn on an previous Verizon telephone which you have laying around. you need to purchase one off ebay for inexpensive, only ensure you verify the ESN# (digital Serial sort) with Verizon to be certain whether it extremely is on the misplaced stolen checklist. Ask your buddies in the event that they have a Verizon telephone you will have.

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