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windows police virus?
i was alerted by my mom last night that her computer went haywire, i dont use it so i wouldnt know. all i know is i booted the computer up and about 20 error windows with an "ok" button popped up like something failed to initialize.
i had to restart it about three times just to be able to be fast enough to stop windows police from "checking for viruses" like it said. then i noticed a lot of things were mis spelled and thats how i knew it wasnt legit. i cant open any of the folders because just a background desktop screen shows up and nothing else. no icons, no tray table. CTRL ALT DELETE works, but none of the exe commands such as msconfig or explorer works.
can someone please help me with this? it's quite frustrating.
none of my applications work either
5 Answers
- Anonymous1 decade agoFavorite Answer
MAKE SUPERANTISPYWARE PORTABLE
This method is a life saver when your in a pinch and can't access the internet!
1.Download,install,and UPDATE! Superantispyware on a USB stick using another computer? During install it asks for"Destination Folder" change it from C:/Program Files/SUPERAntispyware to K:/SUPERAntispyware or whatever drive the USB stick is in? When your done stick it in the infected computers USB, and open Superantispywares file on the stick and Dbl click on the SUPERAntispyware app and run a full scan and delete/quarantine all entities it finds.
(Free)http://download.cnet.com/SuperAntiSpyware-Free-Edi...
2.Download Malwarebytes using the infected computer(Don't put it on the stick)
(Free) http://download.cnet.com/Malwarebytes-Anti-Malware...
(Note)If you already have Malwarebytes installed and it won't run go in it's program file and rt click on the red mbam app and rename it mbam.bat then rt click and choose send to-> Desktop (create shortcut) now close out of everything and go to your desk top and use that app to launch M-Bam for now on.
3.Right click on the mbam setup app you downloaded and rename it xxxx then Dbl click on it and install and update it and run a full scan and delete/quarantine all entities it finds and restart if it asks? (Note) If it won't update use this link to download and install the latest rules: http://www.malwarebytes.org/mbam/database/mbam-rul...
4.Watch this video on cleaning up your startup menu.
http://www.youtube.com/watch?v=rbSwtNiBx5A&feature...
(Directions)
Go to Start> Run> type msconfig> ok> Startup tab>(uncheck)all programs(not)needed at startup."Lesser is better in this case" :)
Go here for info on startup programs? http://www.techspot.com/startup/
(PLAN B) Try these tools
TrendMicro's Online scanner
(Free) http://housecall.trendmicro.com/
Cleanup tool (This tool is not intended for novices)
(Free) http://free.antivirus.com/hijackthis/
Hijack This tutorial http://www.pchell.com/support/hijackthistutorial.s...
(Video) http://www.youtube.com/watch?v=YQwwuZe92c0&feature...
Bootable rescue CDs
(Free) http://www.askvg.com/download-free-bootable-rescue...
Stay Safe Out There (^.^)
- Anonymous1 decade ago
Assume you've encountered the infamous Windows Police PRO rogue anti-spyware program. This parasite can be removed by scanning your system in safe mode using pretty much any decent remover, such as Spyware Doctor.
There's also always the manual way, which is more difficult, but every bit as effective:
- 1 decade ago
unfortunatly you have a pretty bad virus, if have an anti-virus try scanning, if you dont try and download AVG free or AVIRA free unfortunatly if you cant do this you have to re install windows (if thats what your useing) yo could save important files onto a flash drive but plz be aware, youmay be backing up the virus (if it has effectid the files)
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