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What would be wrong with wireless keyboard/mouse to cause scroll to go crazy?

HP Laptop (Vista) works fine until we plug in the wireless stick that runs the external keyboard/mouse. When that is plugged in, even the touch pad and a USB mouse will not work as the scroll will not stay down. Remove the wireless stick (sorry I don't know what you call that) and the USB mouse works fine.

Any idea how to fix this? Changing batteries didn't seem to help.

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  • 1 decade ago
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    did you use the installation disc? also check the manufacturers website for driver updates, could be a compatability issue, browser conflict or just a faulty driver

    just because a USB device is promoted as 'plug and play' doesn't necessarily mean you don't have to update the drivers that run the device

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