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Symptoms of a virus infection -- pop-ups appearing. Removal tips?
Having 20 years of computer experience behind me, I'm a little embarrassed. I believe I ran an untrustworthy program a few days ago, and Norton detected a Trojan.Dropper. It appeared to clean *most* of the infection (i.e. removed the changes to \CurrentVersion\Run) but I still get pop-ups to a site called "acaiprodetox.com" when the computer goes into idle mode. 'Anybody have any removal tips? (Currently using WinXP with IE7)
Currently using NAV 2009 along with Ad-Aware (latest version). The pop-ups aren't from a browser hijacker, since they appear from nowhere (i.e. a process in memory spawns them). A scan in safe mode is forthcoming, but so far NAV and AdAware have found nothing.
Scan showed up clean from online scanners, LiveUpdated NAV, and updated AdAware. Possible that the fact that the program ran *once* put a pop-up spawning module into memory, but it can't run again because it was cleaned and I've rebooted. Will need to go through this all again if it recurs.
Thanks to all who replied. Seems to be resolved.
5 Answers
- hotvoltageLv 51 decade agoFavorite Answer
Here is a list of free online malware scanners you can use. You can safely run them in safe mode with networking.
- 1 decade ago
This sounds like more of a spyware infection. Do you only have Norton Anti-virus. You need to have anti-spyware these days also as described here: http://www.spywarefixpro.com/spyware-infection-hap...
I suggest you install and run a anti-spyware program and do a scan. Once you find out what the infection is you can do a manual removal or let the spyware program remove it automatically.
- -DC-Lv 61 decade ago
Scan in Safe Mode. If that doesn't remove it, get better AV software. You can also install a hosts file.
Source(s): http://www.abelhadigital.com/ - Anonymous5 years ago
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- 1 decade ago
Try different AV. I heard some have a special tool for removing Trojan. Google it.
