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how to get rid of flash-HQ-plugin.40069 malware?

this malware disables my anti-virus and won't let other computers in my network connect to the internet.

4 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    You are infected with spyware if:

    * You see too much pop-up advertisements.

    * Your browser has toolbars that you haven't installed.

    * Your homepage has changed (and you can't change it back).

    * Other settings have changed without your permission.

    * Your computer is slow.

    To get rid of spyware and keep your computer clean you can use an antispyware or even more.

    You can download a antispyware software. There are 10 good anti-spywares.

    here is the reviews: http://top5antispywarereviews.com/

    You can download one and scan your system.

    All are safe and can be trusted.

  • Anonymous
    1 decade ago

    Well if the virus is in flash drive and you want to remove it then just follow the steps below:

    Step 1

    Flash Disinfector is a free tool created by by sUBs.

    Download Flash Disinfector by sUBs and save it to your desktop. http://download.bleepingcomputer.com/sUBs/Flash_Di...

    Step 2

    Double-click Flash_Disinfector.exe to run it.Your desktop and icons may disappear. This is

    normal.

    It will do a cleanup of removable storage devices, and write a protected Autorun.inf file to help prevent re-infection.

    Follow any prompts that may appear. The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.

    Wait until it has finished scanning and then exit the program.

    Step 3

    Reboot your computer.

    If virus is still persists it is advised to seek help. There are many online help forums where the members will help for free in removing malware from a computer.

  • 1 decade ago

    Go seek a professional or access another computer that has internet and download these tools:

    Use combofix from bleepingcomputer.com, then go download malwarebytes from softpedia.com or cnet.com and use it(rename the installer if it doesn't let you install it such as winlogon.exe), then clean the rest of the virus with superantispyware from softpedia.com or superantispyware.com. Remember to download there definition too:

    Superantispyware Def:

    http://superantispyware.com/definitions.html

    Malwarbeytes Def:

    http://www.malwarebytes.org/mbam/database/mbam-rul...

    or use UBCD4win

    if not seek a professional.

    Good Luck!

  • 1 decade ago

    if your computer is now infected with viruses and/or spyware.

    You should use an antivirus program and antispyware software.

    Here you have more information on computer security, as well as good and free programs that you can download into your computer:

    http://spyware-chk.com/

    All are safe and can be trusted and you can download one.

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