Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

I really need help with my phone?

Okay, so I have a used phone and it has a password that I don't know. How do I reset it? I have my PUK number. By the way the phone is the Samsung Eternity for att. Thanks!

2 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    If your phone has already locked up, it should be asking for the PUK code. The brand of phone doesn't matter; the PUK code is a function of the sim card. Once you've put the PUK code in, the phone will ask you for a new security code, so be sure you have one in mind before you start. Otherwise, it's pretty straightforward, and generally self-explanatory.

    Good luck!

    Source(s): I do network/cellular/computer tech support for a living.
  • 1 decade ago

    Contact AT&T tomorrow morning when they're open.

Still have questions? Get your answers by asking now.